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Belmont Place Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 256 Google reviews · How we rank ›

4.4(256) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Belmont Place Apartments
Location
Bryan - Sloan, Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
256
Ranking
#316 in Luxury Apartments
Best for
tenants prioritizing staff kindness and convenient location over newer construction

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Maintenance responds quickly and staff members like Veronica receive genuine gratitude for going the extra mile, especially helping tenants resolve billing disputes from previous ownership. Yet a persistent chorus reports roaches, rats, mold, and crumbling wood throughout aging buildings, with some tenants breaking leases early due to pest control failures and water damage. New management is attempting repairs, but complaints about deferred structural work, poor office hours, and stale appliances overshadow the friendliness.

Residents praise the walkable location near shops and schools and note the apartments are spacious. That goodwill erodes quickly when reviews describe showings of units with active infestations, AC units unable to cool second floors in summer, and foundation cracks management patches rather than fixes. A $400-500 pricing gap between online quotes and tour appointments has left some feeling misled.

Recent shift: Management and ownership changed within the past year. Longtime residents report the old management was "cruel" and the previous company failed to keep payment records. Multiple five-star reviews credit new management (particularly Veronica and Yania) with attentiveness and professional handling of disputes. However, structural and pest complaints persist, suggesting change in customer service has not yet translated to building maintenance. One four-month-old review notes new ownership is beginning to address problems but work is incomplete.

Praised for
  • responsive maintenance staff
  • welcoming management (especially Veronica)
  • spacious floor plans
  • convenient location
Watch-outs
  • pest infestations (roaches, rats, gnats)
  • structural decay and poor maintenance
  • pricing mismatch online versus in-person
  • unprofessional office access
responsive-managementunresponsive-maintenancefriendly-staffpest-problemsoverpricedpoor-soundproofing
Best for: tenants prioritizing staff kindness and convenient location over newer construction
Think twice if: pest control, structural decay, and aging appliances are serious concerns for your household; pricing online may not reflect final quote

What this place gets right

  • maintenance responds within two days typically
  • staff member Veronica noted for problem-solving and compassion
  • walkable location with nearby schools and shopping
  • spacious layouts

Before you tour or apply

  • Manager Veronica credited for resolving tenant billing discrepancies from previous ownership
  • Maintenance typically responds within two days
  • Second-floor AC struggles in summer heat; some units supplemented with window units
  • Showings documented units with rat droppings and active roach infestations
  • Gutters hanging since 2023 hailstorm; dry rot and foundation cracks patched but not replaced

Resident ratings

Pet-Friendly Apartments
Pet deposits charged, but one tenant reported staff harassing them about their three-year-old dog after misidentifying it as aggressive
Townhome & Garden-Style Communities
Spacious layouts praised, but structural decay (dry rot, crumbling siding, foundation issues) widespread across buildings

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
207
4
9
3
1
2
4
1
35

FAQ

How fast is maintenance?
Residents report maintenance typically responds within two days for AC, appliance repairs, or replacements. The maintenance crew is cited as a consistent strength.
Are there pest problems?
Multiple recent reviews report active roaches, rat infestations with droppings, and gnats. Management has not resolved these issues to residents' satisfaction, and some tenants have broken leases due to pest control failures.
What is the office accessibility?
The office publishes seven-day hours but reviews note the doors are frequently locked during business hours with a 'closed, back in a few' sign. Office is listed as closed Saturdays and Sundays in some reviews.

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No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

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Last updated 2026-09-08