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Blu Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 296 Google reviews · How we rank ›

3.9(296) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Blu Apartments
Location
Windsor Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
296
Ranking
#385 in Luxury Apartments
Best for
professionals seeking affordable luxury near North Austin who value staff responsiveness

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-28.

What we found

Blu's leasing team earns consistent praise for warmth and professionalism, making first impressions strong. The property offers solid value with functional amenities and responsive management, though some residents report maintenance problems, building age, and deposit refund confusion that undercut the otherwise welcoming experience.

Units include in-home washers and dryers. Staff like Yudi, Carmen, Ady, and Bailey are named repeatedly for handling applications and tours with care. A handful of residents describe persistent moisture damage and slow repairs, raising questions about follow-through.

Praised for
  • friendly, professional leasing staff
  • prompt maintenance and work orders
  • well-maintained common areas and units
  • affordable pricing for the area
  • welcoming community feel
Watch-outs
  • maintenance requests ignored or incomplete
  • mold and water damage issues
  • noisy neighbors and disturbances
  • security deposit refund disputes
friendly-staffwell-maintainedgood-valueclean-common-areasresponsive-managementslow-maintenance
Best for: professionals seeking affordable luxury near North Austin who value staff responsiveness
Think twice if: long-term residents reporting unresolved maintenance issues like water damage and mold should give pause

What this place gets right

  • Leasing team praised by name for professionalism and care
  • 24-hour fitness studio and laundry facilities
  • In-home washers and dryers in most units
  • Affordable luxury pricing in North Austin

Before you tour or apply

  • Leasing staff named: Yudmila (Yudi), Carmen, Ady, Bailey, Michael Muscarello
  • 24-hour fitness studio with equipment and 24-hour laundry room
  • In-home washers and dryers included
  • Security deposit refund disputes reported by at least one tenant
  • Maintenance complaints describe water leaks, mold, and incomplete repairs

Resident ratings

Luxury Apartments
Strong leasing process and welcome; maintenance responsiveness uneven, with some residents reporting water damage painted over.
Pet-Friendly Apartments
No specific pet-related complaints or praise in reviews; pet policy mentioned on website but not detailed in resident feedback.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What keeps coming up

helpful staffclean condominiumcleanlinesscomfortable apartmentstranquilitykind staffleasing processquiet communitysecurityleasing team

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
205
4
9
3
9
2
4
1
69

FAQ

Are washers and dryers included?
Yes, all units feature in-home washers and dryers according to their website.
Is the fitness center and laundry room open 24 hours?
Yes, residents confirm both the fitness studio and laundry room operate 24 hours.
What are typical monthly rents?
One-bedrooms range from $680.50 to $790.50; two-bedrooms are $1,322.50 according to their published rates.

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Last updated 2026-09-22