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Belmont Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 95 Google reviews · How we rank ›

4.3(95) 69 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Belmont Apartments
Location
Walnut Creek-Pioneer Hill, Austin
Service
Luxury Apartments
Reviews
95
Ranking
#233 in Luxury Apartments
Best for
Families and professionals seeking renovated apartments and active community, with responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Belmont delivers spacious, newly renovated apartments and strong staff support, especially from property manager Alanis and the office team. However, thin walls let neighbor noise through, pest control is unreliable, and the elevator has broken down, leaving residents with serious accessibility concerns.

Praised for
  • responsive staff (especially Alanis and Alexandra)
  • spacious, well-maintained units with granite counters
  • quiet, family-friendly community atmosphere
  • resident events and community programs
Watch-outs
  • poor soundproofing, noise from neighbors
  • pest control inconsistency
  • maintenance issues (elevator outages)
  • misleading leasing information
responsive-managementwell-maintainednoisy-neighborspest-problemsquiet-communityslow-maintenance
Best for: Families and professionals seeking renovated apartments and active community, with responsive management.
Think twice if: Plan for noise from neighbors, inconsistent pest control, and check elevator status before move-in given recent outages.

What this place gets right

  • Newly renovated with granite countertops
  • Responsive property management (Alanis, Alexandra)
  • Active resident community events
  • Full amenities (fitness center, pool, business center)

Before you tour or apply

  • Property manager Alanis Santibanez and staff member Alexandra named for consistent service
  • Granite countertops in units
  • Monthly resident events
  • Elevator outages reported, causing accessibility hardship for seniors and injured residents
  • Pest control visits became inconsistent after initial 2-3 weeks
  • Lease paperwork errors on deposit amounts noted

Resident ratings

Luxury Apartments
Granite finishes and new builds praised; poor soundproofing and pest issues undermine luxury positioning.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What keeps coming up

spacious apartmentshelpful staffrenewing leasekind staffwell-maintained placetranquilityfamily atmospherequiet placehelpful teamsmooth process

How we scored this

How We Score
Star rating 49
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
76
4
3
3
0
2
2
1
14

FAQ

Are the apartments soundproof?
No. Reviewers report hearing neighbors clearly and describe significant noise disturbance, especially from upstairs units. Sound isolation is a known weakness.
Does the elevator work reliably?
Recent reviews report extended outages. One resident on the 5th floor reported the elevator out of service after discharge from hospital, forcing mobility-impaired family members to use stairs.

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Residents consistently praise the leasing and management team, particularly Victoria, for their attentiveness and genuine care. The community itself is clean, quiet, and well-run, with appealing amenities including a pool, fitness center, and frequent resident events. However, some tenants report aggressive pest control protocols, excessive fining for minor patio issues, parking congestion late in the evening, and lack of clarity around lease terms and monthly charges that caught residents off guard. For those with pets or seeking a closely managed community with strong staff engagement, Pioneer Hill stands out. Those sensitive to rigid policies, mandatory treatments, or tight parking should assess these elements carefully before committing.

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Last updated 2026-09-22