Austin Apartment Reviews Guide
Menu
Belmont Apartments logo

Belmont Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 93 Google reviews · How we rank ›

4.3(93) 70 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Belmont Apartments
Service
Luxury Apartments
Reviews
93

What we found

Most residents praise the quiet atmosphere and the staff's responsiveness, especially property manager Alanis and leasing agent Alexandra. However, recent critical reviews cite a broken elevator (creating accessibility issues for elderly residents) and misleading information about unit availability at lease-up, which undermine otherwise positive experiences.

Recent shift: Sentiment declined in recent weeks: two critical one-star reviews (elevator, misrepresented availability) contrast sharply with the sustained five-star streak from prior months, signaling emerging operational issues.

Praised for
  • attentive staff (Alanis, Alexandra, Rose named)
  • quiet, respectful community
  • spacious apartments
  • responsive management
Watch-outs
  • elevator frequently out of service
  • misinformation about unit availability
  • management reliability concerns
responsive-managementwell-maintainedquiet-communityfriendly-staffsafe-secure
Best for: Families seeking a quiet apartment with attentive on-site management.
Think twice if: Elevator reliability issues have caused accessibility problems; verify unit availability in writing before signing.

What this place gets right

  • responsive, named staff (Alanis, Alexandra)
  • quiet, family-friendly community
  • spacious layouts, onsite amenities

Before you tour or apply

  • Property manager Alanis Santibanez and leasing agent Alexandra consistently named in positive reviews
  • Staff members Rose and Alexandra mentioned for helpfulness
  • Elevator malfunction documented as ongoing issue affecting residents on upper floors

Resident ratings

Luxury Apartments
Spacious units and professional staff praised; but availability misrepresentation and elevator failures frustrate some residents

How it stacks up

  • Rated 4.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What keeps coming up

spacious apartmentshelpful staffrenewing leasekind staffwell-maintained placetranquilityfamily atmospherequiet placehelpful teamsmooth process

How we scored this

How We Score
Star rating 49
Review volume 86
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
3
3
0
2
1
1
15

FAQ

Are units wheelchair accessible?
Yes, the building has wheelchair-accessible entrance, parking, and an elevator (though elevator reliability issues have been reported).
What staff members should I know about?
Property manager Alanis Santibanez and leasing agent Alexandra are frequently praised by residents for responsiveness and helpfulness.

Similar apartment complexes nearby

Aviva at North Plaza
60

Aviva at North Plaza

3.5(316)✓ Google-verified

Leasing tours here stand out: staff like Hany and Modesta move applicants through quickly and make genuine connections. Units are clean and spacious, with active amenities. But long-term residents report serious gaps: pest control promises go unfulfilled, broken appliances sit unrepaired, and the front desk treats residents as lower priority than prospective tenants. Maintenance technician Darrien responds fast when called. However, reviews from unhappy residents clash sharply with five-star tour experiences. Persistent complaints about mold, roaches, and unresolved maintenance requests suggest the property looks better on move-in than it functions over time.

Luxury Apartments
Villas de la Plaza
88

Villas de la Plaza

4.8(155)✓ Google-verified

Residents consistently describe spacious, clean units and a moving experience made effortless by staff who listen without rushing. Leo, Amy, and Yimmy earn repeated praise for patience, professionalism, and genuine care for the community. Amenities include a pool, dog park, barbecue area, and pet-friendly policy. The property feels well-maintained, and leasing is handled as a low-stress transaction rather than an ordeal.

Luxury Apartments
Creekstone
64

Creekstone

3.9(132)✓ Google-verified

Strong leasing staff and appealing units draw residents, but pest control and amenity upkeep have become serious friction points. Reviewers consistently praise the spacious layouts, natural light, and warm greetings from staff like Eliza Matos and Helen. However, the experience fractures around a persistent cockroach problem that management allegedly ignores, murky pool water, and a breakdown in enforcing quiet hours and guest policies. Some residents report waiting weeks for maintenance replies and AC fixes during hot weather. The community split is stark: those moving in with attentive service have mostly stayed happy; those dealing with pests or noise escalations feel management has abandoned them. Amenities fees are questioned when the pool remains cloudy and the gym lacks basic cleaning supplies. Word-of-mouth from frustrated residents now emphasizes pest risk and noise, offsetting the appeal of the floor plans and price-to-size ratio.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17