Austin Apartment Reviews Guide
Menu
The Shiloh logo

The Shiloh

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 167 Google reviews · How we rank ›

4.4(167) 79 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Shiloh
Service
Luxury Apartments
Reviews
167

What we found

Leasing staff, particularly Olivia, Mia, and Kay, earn consistent praise for answering questions thoroughly and making the move-in process smooth. Maintenance responds same-day on most requests. Pools, golf simulator, and common areas stay clean and well-maintained weekly.

A small group report uneven experiences: one guest faced no elevators during recovery from knee injury; another disputes how staff handled pet guidance and package loss. One reviewer left after two years citing staff friction, though long-term residents report staying years and renewing leases repeatedly.

Praised for
  • attentive, responsive staff
  • clean amenities and pools
  • spacious comfortable units
  • strong maintenance and upkeep
  • welcoming leasing experience
Watch-outs
  • no elevators in some buildings
  • pricing considered high
  • inconsistent staff conduct toward residents
responsive-managementwell-maintainedclean-common-areasfriendly-staffgood-value
Best for: Professionals and families seeking move-in support and same-day maintenance in a maintained community.
Think twice if: Some buildings lack elevators; budget for prices above standard; experiences with certain staff have been inconsistent for some residents.

What this place gets right

  • attentive leasing staff and responsive maintenance
  • clean pools and amenities refreshed weekly
  • golf simulator and coworking lounges
  • four-year retention through staff care

Before you tour or apply

  • Olivia, Mia, and Kay named as leasing staff in multiple five-star reviews
  • maintenance completes work orders same-day and correctly first time
  • pools and landscaping cleaned and maintained weekly
  • one reviewer lived and renewed lease for over four years
  • one guest reported no elevators in Building 3 during injury recovery

Resident ratings

Luxury Apartments
leasing staff make the process smooth; amenities well-maintained; some complaint of high pricing but understood given offerings

How it stacks up

  • Rated 4.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What keeps coming up

helpful teampoolscomfortable unitsleasing processspacious apartmentsgolf simulatorfloor planspeaceful atmosphereclean communitybeautiful property

How we scored this

How We Score
Star rating 57
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
135
4
6
3
0
2
4
1
22

FAQ

How fast does maintenance respond to requests?
Most work orders are completed the same day, according to resident reviews.
Which buildings have elevators?
Building 3 does not have elevators. The review record does not specify other buildings.
Are pets allowed?
Yes, the property lists itself as dog-friendly.

Similar apartment complexes nearby

Settler's Creek Apartments
55

Settler's Creek Apartments

3.3(44)✓ Google-verified

Staff like Walker and Cortnee earn consistent praise for warmth and responsiveness; many residents enjoy the condo-style layout and quiet vibe. However, review history documents unresolved infrastructure problems: recurring water shutoffs, widespread mold and roaches, high electric bills from poor insulation, and management unresponsiveness to damage claims, sometimes leading to collections notices.

Luxury Apartments
Lantana Hills Apartments
69

Lantana Hills Apartments

4.1(151)✓ Google-verified

Lantana Hills Apartments holds a 4.1 rating across 151 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Luxury Apartments
Pearl Lantana
89

Pearl Lantana

4.7(365)✓ Google-verified

Residents consistently praise Pearl Lantana's management responsiveness, staff warmth, and immaculate upkeep. Leasing consultants like Jasmin deliver patient, pressure-free tours; maintenance teams respond quickly and respect residents' homes. The property shines for pet owners with a dog park and pet spa, while pools, downtown views, and landscaping create a resort-like feel.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17