Austin Apartment Reviews Guide
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The Met

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 97 Google reviews · How we rank ›

4.5(97) 72 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Met
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
97
Ranking
#356 in Luxury Apartments
Best for
Remote workers or students prioritizing amenities and attentive service over complete noise isolation.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the Met's staff, especially leasing agents Hannah, Edith, and Noah, for a smooth move-in and attentive service throughout tenancy. The property's pool and gym rank highly, and unit finishes are thoughtfully done. However, a substantial segment reports serious soundproofing problems, particularly on the north side where warehouse noise and garbage trucks create ongoing disturbance. Parking policies are also contentious: towing fees and daily guest registration feel punitive compared to nearby competitors. Management is aware of noise issues but does not disclose them proactively during tours.

Praised for
  • responsive and kind leasing staff
  • high-quality amenities (pool, gym, study rooms)
  • thoughtful unit finishes and design
  • clean common areas
  • proactive maintenance team
Watch-outs
  • thin walls and poor soundproofing
  • excessive parking and towing fees
  • undisclosed noise from north-side warehouses and garbage trucks
  • fire alarm issues
  • declining security
responsive-managementfriendly-staffgreat-amenitiespoor-soundproofingparking-issueswell-maintainedslow-maintenance
Best for: Remote workers or students prioritizing amenities and attentive service over complete noise isolation.
Think twice if: Budget-conscious renters expecting free parking or low fees; anyone sensitive to noise, especially on the north side near warehouses.

What this place gets right

  • Leasing staff reputation (Hannah, Edith, Noah) for proactive service
  • premium pool and gym rarely overcrowded
  • garage design with no columns and same-floor parking
  • study rooms and business center

Before you tour or apply

  • Hannah, Edith, Noah, Ashlyn named as standout leasing staff
  • Mila noted on maintenance team
  • Visitor parking and street parking free on non-game days
  • Mail/package room with staff assistance
  • $35/month to add vehicle parking or face towing (approx. $330 per tow)
  • Security downgrade: no longer has APD officer on site
  • Fire alarm issues reported multiple times across reviews
  • Unit-level damage assessments conducted fairly (one reviewer received nearly full security deposit back)

Resident ratings

Luxury Apartments
Thoughtful finishes and design highly praised; thin walls and soundproofing a major drawback for luxury positioning.
Pet-Friendly Apartments
Amenities like dog park present, though dumpster activity nearby raises safety concerns for pet owners.
Affordable & Section 8 Housing
Program mentioned on website but no specific reviews detail the affordable housing offering or terms.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What keeps coming up

modern apartmentclean spacebeautiful homeswelcoming atmospherekind staffeasy experienceleasing teamconvenient locationsense of communityresponsiveness

How we scored this

How We Score
Star rating 60
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
78
4
4
3
6
2
1
1
8

FAQ

What is the parking policy for guests with cars?
Free visitor parking on the street (except game days). If a guest parks beyond limits, the vehicle may be towed at approx. $330 per incident. You can add a registered vehicle for $35/month.
What are the standout amenities?
Pool with lap-swimming depth, gym with high-quality equipment, study rooms, business center, and mail/package room. Most are not overcrowded on regular days.
Is this building quiet?
Units' noise levels vary by location. Top-floor units tend to be quieter, but ground floor and north-side units near warehouses experience significant noise from neighbors, garbage trucks (3–5am), and warehouse activity. Thin walls mean normal household sounds travel between units.

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Staff warmth during move-in stands out; Kilish, Alec, and Alana earned explicit praise for patience and going the extra mile. The property itself appeals visually, with modern finishes, high ceilings, and a well-equipped gym that residents appreciate. However, structural and operational problems undercut the experience. Fire alarms sound dozens of times per year at random hours, thin walls carry neighbor noise and freight train rumble, and maintenance waits weeks on standard repairs. Serious concerns about mold and moisture emerged, with one resident forced to hire an independent inspector. Parking gate malfunctions, security camera gaps in the garage correlate with vehicle break-ins and package theft, and some charge disputes (EV charging misrepresented, carpet wear deduction questioned) have soured recently departed residents.

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Brook Meadow Village
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Divided sharply between new residents and long-term tenants. Recent arrivals praise affordable rents and leasing staff (Audrey, Getzy, Melanie) who go the extra mile. But months in, the experience deteriorates: maintenance requests go unfixed for weeks or never happen, roaches appear in fridges, mold grows in HVAC systems, and broken gates let people wander the grounds at night. Several tenants hired their own contractors rather than wait. Lease exit disputes add frustration-refunds promised in 30 days never arrive, and move-out dates get altered without explanation. Since longtime maintenance worker Luis left, care has declined visibly. Residents mention dumpsters attracting homeless encampments, loud noise after 10 pm, and a laundry room door that fell and sent someone to hospital. The property's North Austin location is convenient to bus, library, and stores, but security and safety concerns overshadow that advantage.

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Broadstone North ATX
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Broadstone draws consistent praise for Alexandria and the leasing team's responsiveness, plus the property's brand-new finishes, resort-style amenities, and proximity to Q2 Stadium. New residents report smooth move-ins and genuinely quiet, well-maintained spaces. However, longer-term residents describe a different picture: pest infestations (ants and roaches entering through unsealed baseboards), maintenance requests marked complete without actual repairs, thin walls transmitting neighbor noise and train rumble, and hallways rarely cleaned. Management staff turnover has coincided with declining service responsiveness. The experience shifts sharply between lease-signing and living there.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08