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Broadstone North ATX

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 100 Google reviews · How we rank ›

4.4(100) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Broadstone North ATX
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
100
Ranking
#201 in Luxury Apartments
Best for
Relocating professionals prioritizing move-in service and North Austin location near employers.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Broadstone's leasing team, especially Alexandria, earns consistent praise for making the process smooth and staying responsive during move-in. The property itself impresses: brand new finishes, quiet common areas, plenty of parking, and a resort-like feel with strong amenities draw renters who value North Austin convenience. Serious maintenance failures tarnish the experience for long-term residents. Multiple tenants report pest problems (gnats, ants, roaches) that persisted for months despite repeated service requests marked "completed" without actual resolution. Thin walls let noise through from neighbors and freight trains. Management stopped responding to emails and disputes, and one tenant waited over four months for a deposit refund. Recent staff turnover has coincided with quality drops.

Praised for
  • responsive leasing staff
  • brand new, well-maintained property
  • quiet community
  • convenient North Austin location
  • good value for the price
Watch-outs
  • pest infestation (gnats, ants, roaches) unresolved for months
  • unresponsive management to maintenance requests and emails
  • thin walls, noise from neighbors and trains
  • deposit refund delays
  • staff turnover, communication breakdowns
responsive-managementpoor-communicationwell-maintainednoisy-neighborspest-problemsunresponsive-maintenancequiet-communityfriendly-staffslow-maintenancegood-value
Best for: Relocating professionals prioritizing move-in service and North Austin location near employers.
Think twice if: Think twice if you have pets or live on upper floors (pest problems and thin walls make this risky long-term), or if you need responsive ongoing support after lease signing.

What this place gets right

  • Alexandria and leasing team go above and beyond
  • brand new, resort-style amenities and finishes
  • highly convenient North Austin location
  • competitive pricing with move-in specials

Before you tour or apply

  • Alexandria Rojas named as standout leasing staff member for responsiveness and attention to detail
  • Ethan, Maggie, Max, and Baye also praised for friendliness during leasing process
  • Brand new apartments with resort-style pool, pickleball court, fitness center, clubhouse listed
  • Unresolved pest infestations (gnats from A/C drain, ants from baseboards, roaches) reported by multiple residents over 5-7 month periods
  • Service requests repeatedly marked 'completed' without actual repairs or explanations
  • Deposit refund unresolved over 4 months
  • Thin walls allow neighbor noise and freight train noise (especially upper floors, stadium-facing units)
  • Hallways rarely cleaned (resident reports 2 cleanings in 1 year)

Resident ratings

Luxury Apartments
Beautiful finishes and amenities, but pest and maintenance response failures undermine the luxury experience for long-term residents.
Pet-Friendly Apartments
Pet fees are clear, but multiple pest infestations (gnats, ants, roaches) make pet-friendly housing here problematic for tenants seeking quality maintenance.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What keeps coming up

helpful staffbrand new apartmentsspacious apartmentsdog parkdetailed tourwelcoming staffleasing office staffclean propertyapartment tourquiet community

How we scored this

How We Score
Star rating 55
Review volume 87
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
80
4
6
3
2
2
1
1
11

FAQ

What are the pet fees at Broadstone North ATX?
Pet screening is $25 per pet, a $400 move-in fee per pet, and $25 per month per pet rent.
What amenities does the property offer?
Resort-style pool and lounge, fitness center, clubhouse, pickleball court, business center, in-unit washer/dryer, and elevator access.
What should I know about noise before signing a lease?
Walls are thin and transmit neighbor noise easily. Freight trains pass around midnight, especially audible on upper floors. Stadium-facing units may hear game noise and fireworks. The metal gate slams loudly.
Request a quote

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Last updated 2026-09-22