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Broadstone North ATX

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 93 Google reviews · How we rank ›

4.4(93) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Broadstone North ATX
Service
Pet-Friendly Apartments
Reviews
93

What we found

Broadstone North ATX delivers excellent tour experiences and genuine appeal for location and price, but resident satisfaction diverges sharply. Longtime tenants report recurring problems with elevator reliability, thin construction (noise bleeding from units and track beds), and slow or incomplete maintenance work. Staff who greet prospective residents are skilled and warm; management responsiveness to actual residents is inconsistent. Pet fees are $25 screening, $400 move-in, and $25 monthly per pet.

Common complaints cluster around infrastructure (elevator failures, poor appliances, hallway maintenance) and acoustic isolation. A dog park exists but can draw early morning noise. Positives include the gym, pool, nearby transit, and reasonable rent for North Austin. Residents note management turnover; older reviews mention staff members (Max, Baye) now gone. Most five-star reviews are from apartment tours; most sustained complaints come from residents in year one.

Recent shift: Management and staff turnover noted; reviews from several weeks ago reference staff (Max, Baye) who no longer appear in recent comments. A resident from one year reports original staff "no longer remain" and notes a shift toward stricter enforcement and condescending communication. One resident (one month ago) explicitly observed that recent five-star reviews appear to be from tours only, not current residents.

Praised for
  • friendly leasing staff during tours
  • well-maintained grounds and amenities
  • convenient location near Q2 Stadium and metro
  • competitive pricing for location
  • gym and pool facilities
Watch-outs
  • thin walls and noise from neighbors, trains, stadium
  • frequent elevator breakdowns
  • poor quality appliances (washer, dishwasher)
  • unresponsive maintenance and management
  • pest problems (roaches)
  • dirty hallways
responsive-managementwell-maintainednoisy-neighborsclean-common-areaspest-problemsgreat-amenitiesunresponsive-maintenancequiet-communitygood-valueslow-maintenance
Best for: young professionals and families prioritizing location over build quality, commuting to Q2 events or McKalla station
Think twice if: you work night shifts or are sensitive to train noise; live on higher floors where sound travels more, or value prompt maintenance and responsive landlord communication

What this place gets right

  • prime location across from Q2 Stadium and near McKalla metro
  • competitive rental pricing for the area
  • new construction with pool, fitness center, pickleball
  • knowledgeable leasing team

Before you tour or apply

  • Pet fees: $25 screening, $400 move-in, $25/month per pet (from website)
  • Dog park on-site
  • Two of four EV charging spots currently out of service
  • Freight elevator exists but access reported as inconsistent during move-ins
  • Staff members Max and Baye mentioned by name in reviews from weeks ago; newer references to Alexandria and Deshan; turnover noted by residents
  • Appliances (washers especially) reported as low-quality by multiple residents
  • Hallway vacuuming promised during tours but documented as infrequent in resident accounts
  • Roach issues reported as complex-wide, traced to gaps in baseboards

Resident ratings

Pet-Friendly Apartments
Dog park exists; residents advised against units facing it due to morning noise from birds and dogs. No specific complaints about pet policy enforcement beyond general management unresponsiveness.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

What keeps coming up

helpful staffbrand new apartmentsspacious apartmentsdog parkdetailed tourwelcoming staffleasing office staffclean propertyapartment tourquiet community

How we scored this

How We Score
Star rating 54
Review volume 86
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
75
4
5
3
1
2
2
1
10

FAQ

What are the pet fees?
Pet screening is $25 per pet, move-in fee is $400 per pet, and monthly pet rent is $25 per pet.
Is there a dog park?
Yes, there is a dog park on-site. Residents note it can be loud in the mornings from dogs and birds, so units directly facing it may experience early noise.
How close is it to Q2 Stadium?
The property is across the street from Q2 Stadium, making it convenient for Austin FC events. However, reviews warn that stadium game days and train noise at night can be loud.

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The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

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Last updated 2026-07-17