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Broadstone North ATX

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 96 Google reviews · How we rank ›

4.5(96) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Broadstone North ATX
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
96
Ranking
#176 in Luxury Apartments
Best for
Professionals relocating to North Austin seeking luxury finishes, stadium proximity, and strong move-in support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Broadstone draws consistent praise for Alexandria and the leasing team's responsiveness, plus the property's brand-new finishes, resort-style amenities, and proximity to Q2 Stadium. New residents report smooth move-ins and genuinely quiet, well-maintained spaces.

However, longer-term residents describe a different picture: pest infestations (ants and roaches entering through unsealed baseboards), maintenance requests marked complete without actual repairs, thin walls transmitting neighbor noise and train rumble, and hallways rarely cleaned. Management staff turnover has coincided with declining service responsiveness. The experience shifts sharply between lease-signing and living there.

Recent shift: Long-term residents report management quality declined following staff turnover; maintenance responsiveness and pest control fell off compared to early lease-up period. Reviews from people in first weeks remain uniformly positive, while those at or past the one-year mark describe unresolved pest and maintenance issues.

Praised for
  • responsive leasing staff (especially Alexandria, Ethan, Maggie, Baye)
  • brand new, well-maintained units
  • quiet community and spacious layouts
  • strong amenities and location near Q2 Stadium
  • dog park and resort-style pool
Watch-outs
  • pest problems (ants, roaches) and poor maintenance follow-up
  • thin walls and noise from neighbors, trains, stadium events
  • delayed responses to emails and maintenance requests marked complete without resolution
  • management staff turnover and inconsistent service quality
  • hallway and common area cleanliness issues
friendly-staffwell-maintainedquiet-communitypest-problemsslow-maintenanceunresponsive-maintenanceresponsive-managementnoisy-neighbors
Best for: Professionals relocating to North Austin seeking luxury finishes, stadium proximity, and strong move-in support.
Think twice if: Avoid if you are noise-sensitive or require reliable pest control and responsive maintenance long-term; train noise, thin walls, and unresolved infestation complaints suggest maintenance quality degrades after lease signing.

What this place gets right

  • New luxury apartments with resort-style pool and fitness center
  • Dog park and pickleball court on-site
  • Excellent location near Q2 Stadium and The Domain
  • Strong leasing team responsiveness at move-in

Before you tour or apply

  • Alexandria, Ethan, Maggie, Baye, and Max named as helpful leasing staff
  • Ant and roach infestations reported by multiple long-term residents; management marked requests complete without sealing baseboards or addressing root cause
  • Hallway cleaning occurs roughly twice per year despite promises of regular vacuuming
  • Multiple residents report thin walls allowing neighbor footsteps, vacuuming, and dog barking to be heard clearly
  • Freight train passes nightly around 1-2 am; Q2 Stadium noise and occasional fireworks on stadium-facing units
  • In-unit washers/dryer; washing machine quality criticized by one long-term resident
  • EV charging: four spots on-site; two were out of service as of one month ago
  • Parking garage gate and elevator experience occasional outages

Resident ratings

Luxury Apartments
Move-in experience and unit finishes praised as excellent; long-term maintenance quality and pest control fall short of luxury standard
Pet-Friendly Apartments
Dog park noted positively; no specific complaints about pet policies or amenities

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What keeps coming up

helpful staffbrand new apartmentsspacious apartmentsdog parkdetailed tourwelcoming staffleasing office staffclean propertyapartment tourquiet community

How we scored this

How We Score
Star rating 60
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
78
4
6
3
2
2
1
1
9

FAQ

What are the pet fees and monthly costs?
Pet screening is $25 per pet, a $400 move-in fee per pet, and $25 per month per pet rent.
Is there a dog park?
Yes, the property has an on-site dog park; residents report occasional morning noise from dogs.
Are there EV charging spots?
The property has four EV charging spaces; two were reported out of service as of one month ago.
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Last updated 2026-09-08