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The Copeland

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 288 Google reviews · How we rank ›

4.2(288) 80 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Copeland
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
288
Ranking
#17 in Luxury Apartments
Best for
Apartment hunters who value attentive staff and quality lifestyle amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-11.

What we found

Renters consistently highlight the leasing and front-office team, especially Ashley, Laura, and Elysiana, as the standout feature. Multiple reviewers note that staff go beyond typical service, offering neighborhood advice, sending video walkthroughs, and handling questions with patience and genuine care.

The property itself earns steady praise for cleanliness, layout, and amenities like the resort-style pool, fitness center with Peloton bikes, and dog park. Move-in and onboarding feel stress-free when handled by this team. The overall tone across recent reviews is excitement about joining the community.

Praised for
  • knowledgeable, attentive leasing staff
  • beautiful property and clean common areas
  • quality amenities (pool, fitness center, dog park)
  • smooth, welcoming move-in process
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenities
Best for: Apartment hunters who value attentive staff and quality lifestyle amenities.

What this place gets right

  • Leasing team known by name and praised for genuine care
  • Resort amenities (pool with cabanas, training studio, dog park)
  • Move-in process handled smoothly and personally

Before you tour or apply

  • Leasing consultants Ashley Bolibol, Laura, and Elysiana repeatedly named and praised for going above standard service
  • Resort-style pool with poolside cabanas
  • Fitness center includes training studio and Peloton bikes
  • Dog park on-site
  • Video walk-throughs of units sent to prospective tenants
  • Smart-home packages and gourmet kitchens offered

Resident ratings

Luxury Apartments
Beautiful property, clean common areas, and resort-quality amenities consistently praised; leasing staff standout for professionalism and personal attention.
Pet-Friendly Apartments
Dog park on-site; no specific complaints or praise about pet policies in recent reviews, but amenity is mentioned as part of property appeal.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Breaking down the ratings

5
212
4
16
3
7
2
9
1
44

FAQ

What floor plans are available?
Studio, one-bedroom, and two-bedroom apartments. Units come with smart-home packages and gourmet kitchens.
What amenities does The Copeland offer?
Resort-style pool with poolside cabanas, fitness center with training studio and Peloton bikes, dog park, and zen pool.
Who should I ask for a tour?
Leasing consultants Ashley, Laura, and Elysiana are highlighted in recent reviews for their knowledge and personalized service. Staff can arrange video walk-throughs if needed.
Request a quote

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Last updated 2026-09-08