17 low data
Benjas
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Luxury Apartments
Crystal Falls Crossing
Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style CommunitiesStudent HousingSenior Living Apartments
- Location
- Leander
- Services
- Affordable & Section 8 Housing, Pet-Friendly Apartments, Luxury Apartments
- Reviews
- 56
- Ranking
- #115 in Affordable & Section 8 Housing
- Best for
- Families and single parents seeking affordable two or three-bedroom units in Leander.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
Strong praise for staff friendliness and clean apartments draws many five-star reviews, but significant complaints about maintenance delays, pest infestations, and disputed security deposit charges create a divided picture. Reviewers consistently note affordability and community feel, yet those facing repair issues or move-out conflicts report serious frustration with management follow-through and what one tenant claims are illegal deposit deductions.
Praised for
- friendly and helpful staff
- clean and well-maintained units
- affordable pricing
- safe and quiet community
- community events
Watch-outs
- slow or absent maintenance
- pest control problems (roaches, ants)
- security deposit disputes
- strict enforcement of house rules
- unresponsive management
friendly-staffwell-maintainedquiet-communityslow-maintenancepest-problemsgood-value
Best for: Families and single parents seeking affordable two or three-bedroom units in Leander.
Think twice if: Maintenance response speed and pest control have been serious problems; security deposit handling disputed by at least one tenant.
What this place gets right
- in-unit washer and dryer
- affordable pricing
- staff known by name for helpfulness
- remodeled interiors
Before you tour or apply
- Staff members Christina and Erica specifically praised for going beyond in community support
- Free in-unit washer and dryer included
- Free WiFi (Optimum) provided but reported unreliable when both providers fail
- Security deposit dispute: tenant claims $400 wrongly charged for cleaning and repainting described as normal wear and tear under Texas law
- Pest control complaints include German roaches and ants; one reviewer reported pest control sent once, then required follow-up for bare minimum service
- House rules enforced strictly: photos taken and eviction notices issued for day-long violations; car towed for backward parking
Resident ratings
- Affordable & Section 8 Housing
- Praised as genuinely affordable with good floor plans, but security deposit practices disputed.
- Pet-Friendly Apartments
- Advertises cats and dogs welcome; no specific complaints or praise in reviews.
- Student Housing
- One student reviewer was asked to leave playground by staff member, citing school absence concerns despite student's explanation.
- Senior Living Apartments
- No review evidence.
- Luxury Apartments
- No review evidence.
- furnished-corporate
- No review evidence.
How it stacks up
- Rated 3.6 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
- Has more Google reviews than 22% of the businesses in this directory.
How we scored this
How We Score Star rating 15
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
27
4
9
3
3
2
2
1
15
FAQ
- What is included in the rent?
- In-unit washer and dryer and free WiFi (Optimum, though one reviewer noted it was unreliable when the provider failed).
- Are pets allowed?
- Yes; the business states cats and dogs are welcome.
- How quickly does maintenance respond?
- One reviewer from three years ago reported maintenance never came when needed or responded very slowly, and issues like broken ovens and roaches went unresolved. More recent reviews do not detail maintenance timelines.
Similar apartment complexes nearby
59
Lakeline Apartments
3.3(238)✓ Google-verifiedPublishes prices
Guillermo and the leasing team earn consistent five-star praise for patience and knowledgeable service during the sign-up process. New manager Martha has residents noticing real improvements: removed abandoned vehicles, cleaner patios, and better trash management. However, maintenance and unit quality remain serious concerns. Tenants report stuck windows, non-functional outlets, wasp nests inside units on arrival, black mold, roaches, and bed bugs; work orders sit unaddressed for weeks. The office is hard to reach, scheduled appointments go unconfirmed, and the single dumpster creates overflow issues. Neighbor problems also surface: loud behavior, unleashed dogs, and children throwing rocks at cars. The leasing experience masks deeper operational struggles. Once you move in, responsiveness drops sharply. Staff are described as nice but overwhelmed. Recent management changes suggest the property recognizes these problems, but residents in units already dealing with pest infestations, broken climate control, and poor maintenance feel abandoned. The business attracts renters with affordable pricing and Guillermo's charm, then struggles to deliver on livability.
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58
Tuckaway Apartment Homes
3.1(156)✓ Google-verifiedPublishes prices
Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing