J
45 low data
Justadad
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Tuckaway Apartment Homes
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
- Location
- Cedar Park
- Services
- Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
- Reviews
- 156
- Ranking
- #583 in Luxury Apartments
- Best for
- renters who prioritize quiet grounds and affordable pricing, with patience for slow office processing.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble.
Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.
Praised for
- helpful, dedicated leasing staff (Xyre, Isabel, Erin, Lana, Miss Smith)
- fast maintenance response
- clean, quiet, well-maintained grounds
- spacious units at competitive pricing
Watch-outs
- unresponsive phone lines and office staff
- slow application and move-in processing
- inconsistent staff professionalism
- pest control ineffective
friendly-staffpoor-communicationwell-maintainedresponsive-managementquiet-communitygood-value
Best for: renters who prioritize quiet grounds and affordable pricing, with patience for slow office processing.
Think twice if: phone lines often go unanswered; move-in processing and application reviews can take a month or longer.
What this place gets right
- Named staff known for personalized, above-and-beyond leasing help
- fast maintenance response (under 15 minutes reported)
- quiet, well-maintained grounds
- competitive pricing versus comparable communities
Before you tour or apply
- Staff members named: Xyre, Isabel, Erin, Lana Schnexeider, Miss Smith, Deepa, Lindsey praised for leasing support
- Maintenance responds to requests in under 15 minutes (one report)
- Pest control contracted externally; reported as ineffective
- One reviewer drove 90 minutes for a tour and found office closed despite posted hours
Resident ratings
- Pet-Friendly Apartments
- Pet park available; no complaints specific to pet amenities in reviews
- Student Housing
- Affordable pricing noted; no explicit student-specific review content
- Affordable & Section 8 Housing
- Reviewers call pricing competitive and affordable; one called it a 'killer deal'
- Senior Living Apartments
- One reviewer mentioned working with the team for family needs; no dedicated senior review content
How it stacks up
- Rated 3.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 57% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 95
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
66
4
17
3
5
2
6
1
62
FAQ
- How fast do maintenance requests get handled?
- One reviewer reported a maintenance ticket resolved in under 15 minutes. Multiple reviewers confirm maintenance responds quickly and reliably.
- Can I reach the leasing office by phone?
- Reviewers report difficulty reaching the office by phone. Several complaint reviews mention calls and voicemails going unanswered despite posted business hours.
- How long does the move-in process take?
- Wait times vary widely. One reviewer waited a full month after submitting an application; others report smooth move-ins within weeks. Processing time appears inconsistent.
Similar apartment complexes nearby
57
Whitestone Crossing
3.4(84)✓ Google-verifiedPublishes prices
Whitestone Crossing attracts sharply divided reviews. Tenants who connect with staff like Raj and T'Quisha report spacious units, smooth move-ins, and responsive care; others face pest infestations, mold, unattended maintenance requests, missed office hours, and management behavior many describe as unprofessional or inconsistent. The complex allows pit bulls and airbnb rentals by staff, which some see as problematic.
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
63
Mariposa at Cedar Park
3.9(81)✓ Google-verifiedPublishes prices
Five-star reviewers describe a welcoming community where staff, particularly property manager Holly and leasing coordinator Haley, go above and beyond. Residents highlight clean grounds, regular activities, and genuine attention to comfort during transitions. A dissenting one-star review painted a starkly different picture: security failures (unlocked exterior doors, inoperative gates for years), widespread pest issues, poor lighting in parking areas, and weeks-long repair waits for elevators, along with steep annual rent hikes. The contradiction reflects polarized experiences, though the bulk of recent feedback skews positive. The tension between praise for staff care and complaints about infrastructure, pests, and security suggests management strength does not extend uniformly to maintenance and building safety. Families considering this community for aging parents should weigh engaging staff against documented vulnerabilities around perimeter security and pest control.
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing