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Whitestone Crossing

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 82 Google reviews · How we rank ›

3.4(82) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
Whitestone Crossing
Location
Cedar Park
Services
Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
Reviews
82
Ranking
#601 in Luxury Apartments
Best for
Renters willing to build relationships with management; less suitable for those needing transparent processes or hands-off living.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Whitestone Crossing splits sharply: long-term residents praise named staff members like Raj and T'Quisha for attentive leasing and move-in support, while recent arrivals report serious maintenance failures, pest problems, and management disputes over lease terms. A recurring pattern shows office staff unresponsive to repair requests yet intrusive in rent collection and resident privacy.

Praised for
  • responsive staff (named managers)
  • clean renovated units
  • friendly office team
  • pet-friendly community
Watch-outs
  • pest infestations and mold
  • unresponsive maintenance
  • office staff overreach and privacy violations
  • lease disputes and billing errors
  • package theft by management
  • poor initial unit condition
responsive-managementpoor-communicationpest-problemsunresponsive-maintenancerenovated-unitsfriendly-staffpackage-theft
Best for: Renters willing to build relationships with management; less suitable for those needing transparent processes or hands-off living.
Think twice if: Maintenance delays, pest or mold issues, disputed lease terms, and office staff living on-property may frustrate some residents.

What this place gets right

  • Individual staff attention during leasing and move-in
  • Renovated spacious units
  • Pet-friendly with nearby amenities

Before you tour or apply

  • Raj praised for attentive property management
  • T'Quisha noted for helpful leasing process
  • Sonny mentioned in disputes over deposit refunds and allegedly renting personal AirBnBs within the complex
  • Covered reserved parking $40
  • Roach, gnat, and mold complaints in multiple units
  • Roof leaks and broken appliances reported without timely repair
  • One resident's lease allegedly lost after management change, then re-billed at higher rate
  • Package theft by office staff documented by residents

Resident ratings

Townhome & Garden-Style Communities
Recently renovated townhomes praised as spacious and well-priced; one reviewer cited good value.
Pet-Friendly Apartments
Marketed as pet-friendly with nearby shops; no specific complaints about pet policies in reviews.

How it stacks up

  • Rated 3.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How we scored this

How We Score
Star rating 3
Review volume 83
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
44
4
3
3
4
2
3
1
28

FAQ

Is Whitestone Crossing pet-friendly?
Yes. Their website lists pet-friendly community as an amenity, and multiple reviews confirm they allow pets and have good nearby area access for owners.
What is the cost of covered reserved parking?
Their website states covered reserved spaces cost $40.
What amenities are available?
The property offers a swimming pool, clubhouse, fitness center, and fiber-ready internet, according to their website.
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Staff treatment drives Mariposa's reputation. Holly and Haley treat residents-especially seniors relocating into care-as family, answering questions on their own time and checking in personally. The property itself is clean and well-kept, with fitness and pool amenities, and regular community events that draw praise from residents who've stayed five years or more.

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Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

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Last updated 2026-09-08