Farmhouse
Five-star residents praise Austin, Kallyn, and Kenia by name for thoughtful, responsive management and highlight clean grounds with well-kept amenities. Staff go out of their way during renewals and lease changes. However, several one-star reviews detail serious maintenance failures: dryers that won't dry, refrigerators breaking repeatedly, dishwashers never repaired, and worst of all, a severe flea infestation that persisted for months despite repeated pest control calls, forcing one resident to bag clothing and abandon carpeted rooms. Multiple residents report unaddressed noise complaints, broken security gates, and aggressive move-out charges for normal wear. The gap between these experiences suggests management quality depends heavily on individual staff members and timing, with some residents finding genuine partnership and others facing unresolved infrastructure problems and what they perceive as penny-pinching fees. Pet owners should know the dog park and grooming station are praised, but pest control response remains a documented weak point.
