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Onion Creek Luxury Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 268 Google reviews · How we rank ›

3.4(268) 64 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Onion Creek Luxury Apartments
Service
Luxury Apartments
Reviews
268

What we found

Staff go out of their way to welcome residents, remembering families by name and handling concerns with genuine care. Long-term residents credit the community culture, responsive maintenance, and well-kept grounds. One reviewer flagged undisclosed gym construction and reward raffles for positive reviews, suggesting prospective tenants ask detailed questions before signing.

Leasing agents like Marisa Cruz and Mary Lou stand out for personal attention during move-in and problem-solving. The complex maintains monthly resident events and keeps amenities in working order, though some report occasional lapses in transparency about facility changes.

Praised for
  • staff responsiveness and warmth
  • quick maintenance response
  • clean grounds and amenities
  • spacious units
  • family-friendly culture
Watch-outs
  • lack of communication on construction/closures
  • parking enforcement issues
  • some maintenance staff standoffish
  • review manipulation via raffles
responsive-managementfriendly-staffwell-maintainedquiet-communityclean-common-areas
Best for: Families and long-term renters who value community feel and responsive staff.
Think twice if: Ask about upcoming maintenance or construction before leasing; parking enforcement and raffle-based review incentives have been reported.

What this place gets right

  • family-oriented community culture
  • named leasing staff known for personal service
  • quick maintenance response times
  • value for space and amenities

Before you tour or apply

  • Leasing agents Marisa Cruz and Mary Lou named repeatedly for personal attention and problem-solving
  • Basketball and racquetball courts underwent construction with minimal resident notice
  • Monthly resident events held
  • Maintenance team addresses work orders quickly, with response noted for A/C, plumbing, and ceiling repairs
  • Complex holds raffles for residents who leave positive reviews

Resident ratings

Luxury Apartments
Spacious layouts and resort-style amenities praised; long-term residents cite good value relative to newer complexes.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What keeps coming up

balconyluxury apartmentspoolindoor raquetball courtfriendly staffclean complexclubhousequiet propertywelcoming staffdryer repair

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
125
4
30
3
11
2
21
1
81

FAQ

How quickly does maintenance respond?
Residents report quick response to work orders for issues like A/C, plumbing, and ceiling repairs.
Are there family events?
The office hosts monthly resident events that are free and family-focused.
Do I need to ask about construction before moving in?
Yes. One reviewer noted gym construction began without tenant notification; staff recommended asking upfront about facility changes.

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Last updated 2026-07-17