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Heights at the Cameron

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 40 Google reviews · How we rank ›

4.0(40) 61 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Heights at the Cameron
Location
St. Johns, Austin
Service
Luxury Apartments
Reviews
40
Ranking
#345 in Luxury Apartments
Best for
people rebuilding after homelessness or credit challenges and seeking a welcoming leasing process.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-08-11.

What we found

Leasing staff Claudia and Yunier stand out for patience with applicants facing credit challenges or homelessness. Recent reviews highlight fast maintenance under Leticia. However, older complaints detail pest problems, three-month maintenance delays, and difficulty reaching management by phone. The property appears to have changed hands or improved leadership.

Praised for
  • leasing staff compassionate and helpful
  • responsive maintenance team
  • welcoming to applicants with difficult credit or housing history
Watch-outs
  • pest infestation (rats, roaches, spiders)
  • slow maintenance response
  • unresponsive phone lines
friendly-staffslow-maintenancepest-problemsunresponsive-maintenance
Best for: people rebuilding after homelessness or credit challenges and seeking a welcoming leasing process.
Think twice if: pest control and maintenance responsiveness have been inconsistent; ask current residents about recent conditions before signing.

What this place gets right

  • leasing staff willing to work with non-traditional applicants
  • responsive maintenance under recent management
  • hardwood floors and community spaces

Before you tour or apply

  • Claudia and Yunier work in leasing and are named in recent positive reviews
  • Leticia handles maintenance and is credited with faster response times
  • one-month resident reported rat infestation and disputed move-out charges
  • older review cited roaches, spiders, and ants plus three-month maintenance delays

Resident ratings

Luxury Apartments
leasing staff compassionate with non-traditional applicants; maintenance responsiveness varies by era

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 70
Review recency 90
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
29
4
1
3
0
2
1
1
9

FAQ

What floor plans are available?
The business offers studios, one-bedroom, and two-bedroom apartments with hardwood floors and air conditioning.
Is there assistance for people with bad credit or housing history?
Recent reviews name Claudia and Yunier in leasing as willing to work with applicants facing credit issues or coming from homelessness.

Similar apartment complexes nearby

Vue at the Cameron
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Vue at the Cameron

3.5(33)✓ Google-verified

Vue at the Cameron struggles with fundamental maintenance failures and livability issues that drive rapid resident turnover. Multiple reviewers report broken appliances at move-in, inadequate repairs, pest problems, and unsafe conditions including transient activity on premises. While one recent reviewer noted quiet surroundings, the overwhelming pattern of one and two-star ratings reflects serious concerns about property upkeep, management responsiveness, and basic habitability that far outweigh isolated positive mentions.

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The Vue
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The Vue

3.7(177)✓ Google-verified

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

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Azure Apartments
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Azure Apartments

4.1(126)✓ Google-verified

Most residents experience attentive, fast-moving staff and quick fixes when problems arise. Russ Newbanks, Viviana, and Gabi stand out for going beyond standard customer service, answering emails rapidly, and walking applicants through leasing steps with care. Issues surface around amenity access (pool closures), occasional office unavailability for scheduled tours, and one documented pest problem. Management's strong responsiveness mitigates day-to-day friction, but reliability in keeping office hours and amenities open matters for first impressions.

Luxury Apartments

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Last updated 2026-09-22