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Azure Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 126 Google reviews · How we rank ›

4.1(126) 72 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Azure Apartments
Location
St. Johns, Austin
Service
Luxury Apartments
Reviews
126
Ranking
#170 in Luxury Apartments
Best for
Professionals and families valuing responsive, personable management and speedy problem-solving.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22).

What we found

Most residents experience attentive, fast-moving staff and quick fixes when problems arise. Russ Newbanks, Viviana, and Gabi stand out for going beyond standard customer service, answering emails rapidly, and walking applicants through leasing steps with care.

Issues surface around amenity access (pool closures), occasional office unavailability for scheduled tours, and one documented pest problem. Management's strong responsiveness mitigates day-to-day friction, but reliability in keeping office hours and amenities open matters for first impressions.

Praised for
  • responsive management staff
  • fast maintenance turnaround
  • friendly, attentive leasing team
  • helpful application process
Watch-outs
  • pool frequently closed
  • no-show office staff
  • pest infestation issues
  • property maintenance lapses
responsive-managementfriendly-staffslow-maintenancewell-maintained
Best for: Professionals and families valuing responsive, personable management and speedy problem-solving.
Think twice if: Amenity access is important to you; pool closures and occasional office availability gaps have frustrated recent residents.

What this place gets right

  • experienced, named managers known for speed and care
  • maintenance called out and resolved quickly
  • supportive leasing experience for applicants

Before you tour or apply

  • Russ Newbanks (manager) praised for email responsiveness and above-and-beyond support during applications
  • Viviana noted for attentive leasing support and customer service
  • Gabi Espinoza mentioned for friendly, responsive communication
  • Maintenance issues reported as quickly addressed overall
  • One resident reported rat infestation during final lease month

Resident ratings

Luxury Apartments
Responsive management and fast maintenance repairs; pool closures and one pest incident undercut the premium experience.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 91
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
89
4
5
3
9
2
4
1
19

FAQ

How fast does maintenance respond to repair requests?
Multiple residents report that maintenance issues are addressed quickly; one resident specifically praised rapid turnaround.
What is the leasing process like?
Russ Newbanks and Viviana are named for walking applicants through the process with care and compassion; email responses are noted as very fast.

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Luxury Apartments

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Last updated 2026-09-22