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The Vue

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 177 Google reviews · How we rank ›

3.7(177) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Vue
Location
St. Johns, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
177
Ranking
#529 in Luxury Apartments
Best for
Pet owners seeking modern apartments and attentive leasing service during move-in

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in.

The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

Praised for
  • Staff helpfulness and knowledge (Laura, Julian)
  • Modern apartments with good layouts
  • Amenities: pool, dog park, fitness center
  • In-unit washer/dryer
Watch-outs
  • Unresponsive maintenance and management
  • Severe pest infestations (roaches)
  • Broken amenities (AC, pool, gym)
  • Unclean common areas and units
  • Poor lease enforcement and communication
responsive-managementunresponsive-maintenancefriendly-staffpest-problemswell-maintainedclean-common-areas
Best for: Pet owners seeking modern apartments and attentive leasing service during move-in
Think twice if: Maintenance responsiveness and pest control are priorities; multiple residents report months-long delays and unresolved infestations.

What this place gets right

  • Knowledgeable, welcoming leasing team (Julian, Laura)
  • In-unit washer/dryer in select units
  • Pool, dog park, and fitness amenities

Before you tour or apply

  • Julian and Laura named as standout leasing representatives
  • In-unit washer/dryer available in one bedroom units
  • 24/7 maintenance promised but not delivered per reviews
  • Pool reported non-functional; gym described as underutilized
  • Pest control contracted but rarely executed
  • Roach infestations documented in kitchens and appliances

Resident ratings

Luxury Apartments
Modern layouts and in-unit amenities impress initially, but maintenance failures and pest problems undermine luxury positioning.
Pet-Friendly Apartments
Dog park and pet policy praised, but pest infestations and maintenance lapses create hygiene concerns for pet owners.

How it stacks up

  • Rated 3.7 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

What keeps coming up

helpful staffstaff's kindnessbeautiful apartmentsaffordabilityinformative staffmaintenanceleasingmanagementamenitieswater

How we scored this

How We Score
Star rating 16
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
104
4
12
3
14
2
5
1
42

FAQ

Who is the best leasing agent to ask for on a tour?
Multiple reviewers specifically recommend Julian and Laura for their professionalism, knowledge, and attentiveness during tours.
Does The Vue offer in-unit laundry?
Yes, one-bedroom apartments include washer and dryer in unit, according to recent resident reviews.
Is there a dog park?
Yes, the property has a dedicated dog park, and it welcomes pets.

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Heights at the Cameron

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Paddock at Norwood Apartments

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Vue at the Cameron

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Vue at the Cameron struggles with fundamental maintenance failures and livability issues that drive rapid resident turnover. Multiple reviewers report broken appliances at move-in, inadequate repairs, pest problems, and unsafe conditions including transient activity on premises. While one recent reviewer noted quiet surroundings, the overwhelming pattern of one and two-star ratings reflects serious concerns about property upkeep, management responsiveness, and basic habitability that far outweigh isolated positive mentions.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22