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Paddock at Norwood Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 168 Google reviews · How we rank ›

4.1(168) 73 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Paddock at Norwood Apartments
Location
Heritage Hills, Austin
Service
Luxury Apartments
Reviews
168

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents describe a well-kept, quiet community where staff go out of their way to help. The pool stays spotless, events run regularly, and specific staff members like Nicole Martin and Jennifer earn repeated praise for attentiveness and genuine care.

One severe complaint surfaces: an office staff member was accused of disrespect, inconsistent language accommodation, and unresponsiveness to maintenance issues. This contrasts sharply with the broader experience, though it underscores a pocket of friction in otherwise positive operations.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

What keeps coming up

clean poolspacious apartmentsclean propertyquiet neighborswell-maintainedcleanlinesstowingkind staffgymtranquility

How we scored this

How We Score
Star rating 39
Review volume 97
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
120
4
13
3
2
2
4
1
29

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Last updated 2026-09-08