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Estates at Norwood

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 123 Google reviews · How we rank ›

4.3(123) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Estates at Norwood
Location
Heritage Hills, Austin
Service
Luxury Apartments
Reviews
123
Ranking
#37 in Luxury Apartments
Best for
Residents seeking responsive, personal service and social community atmosphere.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Residents consistently praise the office team, particularly Dania and Joann, for going beyond typical help. Maintenance responds promptly to requests, and the pool, bbq grills, and proximity to Walmart and restaurants make the property appealing. One recent complaint about mailroom package theft and shared access codes raises a security concern worth clarifying before move-in.

Praised for
  • friendly, responsive office staff
  • efficient maintenance service
  • community amenities and events
  • location and pricing
  • professional service from Dania and Joann
Watch-outs
  • package theft from mailroom
  • security vulnerability with mailroom codes
responsive-managementfriendly-staffwell-maintainedgood-valuepackage-theft
Best for: Residents seeking responsive, personal service and social community atmosphere.
Think twice if: Ask about mailroom security and package theft prevention before signing a lease.

What this place gets right

  • Standout office staff known by name
  • Quick maintenance response
  • Pool and community events
  • Convenient North Austin location

Before you tour or apply

  • Dania and Joann named repeatedly as exceptionally helpful office staff
  • Maintenance responds quickly to light bulbs, plumbing, and electrical requests
  • On-site pool, bbq grills, and office-organized summer camp for children
  • Two-bedroom move-in incentive of $500 OFF (website claim)

Resident ratings

Luxury Apartments
Staff friendliness and maintenance speed stand out; mailroom security is a weakness.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 50
Review volume 91
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
98
4
1
3
6
2
1
1
17

FAQ

Who should I contact for maintenance issues?
Maintenance responds promptly to requests including light bulbs, plumbing, and electrical work. Call the office during business hours to submit requests.
What community activities are available?
The property hosts office events and summer camp for children. Residents can use the pool and bbq grills.
Is there a current move-in incentive?
Yes, according to their website: $500 OFF for two-bedroom apartments.

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Last updated 2026-09-22