Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.
Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.
Most tenants praise Short Hills South for responsive, caring management (notably Danielle and Taylor) and quick maintenance. Apartments feature quality finishes, patios, and storage; the setting feels calm and peaceful for many. A minority report concerns about the surrounding neighborhood's safety and early-stage noise issues between units, though some cite price and location as compelling reasons to stay.
Staff like Bob and Monica earn consistent praise for leasing support and attentiveness, and rent is competitive for the North Austin location. Behind the friendly front desk, reviewers report ongoing battles with roaches, delayed repairs (elevators offline for a week), broken security gates, and frequent disturbances from residents and transient foot traffic. Management appears quick to lease but defensive when issues arise. The dog park and fitness center work, and quiet units do exist. However, maintenance follow-up is often incomplete, pest control treatments fail to resolve infestations, and ADA accommodations break down under pressure. Several long-term residents have left due to roaches; others cite mold, drug activity, abandoned furniture at dumpsters, and a permissive attitude toward rule-breaking. Affordability and location draw renters, but living conditions often fall short of tour promises.
Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.
Last updated 2026-09-22
