Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.
Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.
Most tenants praise Short Hills South for responsive, caring management (notably Danielle and Taylor) and quick maintenance. Apartments feature quality finishes, patios, and storage; the setting feels calm and peaceful for many. A minority report concerns about the surrounding neighborhood's safety and early-stage noise issues between units, though some cite price and location as compelling reasons to stay.
Staff like Monica, Bob, and Catt earn consistent praise for going above and beyond during leasing, but once residents move in, problems emerge fast. Roaches appear in most units despite pest control; maintenance work dragging on for weeks; gates promised to be secure actually stay open around the clock; move-out fees suddenly spike hundreds of dollars without notice. Rent sits low for the Austin market and location near shopping and dining helps, yet numerous reviews detail feeling unsafe at night, stepping over drug use, and discovering the advertised peaceful community was oversold. Reviewers split sharply: those rating five stars cite quiet common areas and responsive staff; those rating one star endure infrastructural failures, pest infestations nobody fixes, and what they describe as unsafe conditions. Several mention homelessness on the property, overnight visitors and unauthorized persons, and a general feeling management glosses over problems rather than resolving them.
Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.
Last updated 2026-09-08
