Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

The Hedge Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 307 Google reviews · How we rank ›

4.2(307) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Hedge Apartments
Location
North Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
307
Ranking
#198 in Luxury Apartments
Best for
Budget-conscious renters prioritizing affordability and location over property condition.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-11.

What we found

Staff like Monica, Bob, and Catt earn consistent praise for going above and beyond during leasing, but once residents move in, problems emerge fast. Roaches appear in most units despite pest control; maintenance work dragging on for weeks; gates promised to be secure actually stay open around the clock; move-out fees suddenly spike hundreds of dollars without notice. Rent sits low for the Austin market and location near shopping and dining helps, yet numerous reviews detail feeling unsafe at night, stepping over drug use, and discovering the advertised peaceful community was oversold.

Reviewers split sharply: those rating five stars cite quiet common areas and responsive staff; those rating one star endure infrastructural failures, pest infestations nobody fixes, and what they describe as unsafe conditions. Several mention homelessness on the property, overnight visitors and unauthorized persons, and a general feeling management glosses over problems rather than resolving them.

Praised for
  • friendly, responsive leasing staff
  • affordable rent for Austin location
  • convenient access to restaurants and entertainment
  • good amenities (pool, fitness center, dog park)
  • quiet during day hours
Watch-outs
  • widespread roach and pest problems
  • poor maintenance response and delayed repairs
  • security gates do not function; poor security overall
  • mold and moisture issues
  • drug use and safety concerns at night
  • excessive move-out charges and billing disputes
  • noise from neighbors and traffic
friendly-staffresponsive-managementpoor-communicationunresponsive-maintenanceslow-maintenanceoverpricedgood-valuepest-problemssafe-secure
Best for: Budget-conscious renters prioritizing affordability and location over property condition.
Think twice if: Roach infestations reported in most units; slow maintenance response; security gates described as non-functional; move-out charges have spiked without explanation; safety concerns at night.

What this place gets right

  • Leasing staff (Monica, Bob, Catt) praised for personal attention
  • Rent competitive for Austin
  • Amenities: pool, dog park, fitness center, elevator access

Before you tour or apply

  • Leasing agents Monica, Bob Bradley, Mayte, and Catt named as standouts
  • Dog park with agility equipment on-site
  • Elevator for mobility-limited residents
  • 24-hour fitness center
  • Roach problems cited across multiple units despite pest control treatments
  • Move-out fees jumped from $40 to $700 with one day's notice
  • Security gates remain open 24/7 despite gated-community claims

Resident ratings

Pet-Friendly Apartments
Dog park with agility equipment praised; dog waste in common areas and parking lots complained about.
Luxury Apartments
Granite countertops and hardwood flooring noted; small units with poor natural light and highway noise offset amenities.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
234
4
11
3
5
2
2
1
55

FAQ

Do units allow pets?
Yes. The Hedge welcomes cats and dogs. An on-site dog park with agility equipment is available.
What happens if I move out early?
No early-termination clause is mentioned in reviews, but multiple residents report surprise move-out charges of several hundred dollars; contact the office for your lease terms.
Is there parking?
Parking is available but reviewers report it can be challenging and some residents use spaces for vehicle repair.
Request a quote

Similar apartment complexes nearby

Remington House Apartments
61

Remington House Apartments

3.6(123)✓ Google-verified

Long-term residents praise the leafy North Austin location, friendly individual staff members like Kimberly and Lauri Jo, and the value of spacious older units at moderate rent. Yet recent arrivals report weeks-long maintenance delays, severe cockroach infestations across apartments despite requests, hostile office communication, and property-wide condition issues ranging from cracked stairs to debris-filled dumpsters. The divide is sharp: those who stay longer tend to overlook dated infrastructure; newcomers cite systemic unresponsiveness and sanitation failures as dealbreakers. The business website highlights pet-friendly policies (cats, dogs up to 55 lbs), a pool, and picnic areas. Several reviews mention prompt response times and grill facilities as positives. However, the reviews that detail pest control involvement show that treatment has not resolved infestations, and multiple reports of uncooperative or confused staff undercut claims of friendly service. Lease termination disputes and parking/security complaints add further friction.

Luxury ApartmentsPet-Friendly Apartments
View profile
Short Hills North Apartments
76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

Luxury ApartmentsPet-Friendly Apartments
View profile
Estates at Norwood
76

Estates at Norwood

4.3(124)✓ Google-verifiedPublishes prices

Residents consistently praise the office staff, especially Dania and Joann, for going beyond standard help to solve problems. Maintenance responds quickly and the grounds are well-kept, with a pool, grill, and events that bring the community together. A recent security breach in the mailroom stands out as a concern that undermines otherwise strong management.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08