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Remington House Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 123 Google reviews · How we rank ›

3.6(123) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Remington House Apartments
Location
North Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
123
Best for
Long-term residents seeking affordability and mature landscaping in North Austin who prioritize location over frequent maintenance attention.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Long-term residents praise the leafy North Austin location, friendly individual staff members like Kimberly and Lauri Jo, and the value of spacious older units at moderate rent. Yet recent arrivals report weeks-long maintenance delays, severe cockroach infestations across apartments despite requests, hostile office communication, and property-wide condition issues ranging from cracked stairs to debris-filled dumpsters. The divide is sharp: those who stay longer tend to overlook dated infrastructure; newcomers cite systemic unresponsiveness and sanitation failures as dealbreakers.

The business website highlights pet-friendly policies (cats, dogs up to 55 lbs), a pool, and picnic areas. Several reviews mention prompt response times and grill facilities as positives. However, the reviews that detail pest control involvement show that treatment has not resolved infestations, and multiple reports of uncooperative or confused staff undercut claims of friendly service. Lease termination disputes and parking/security complaints add further friction.

Praised for
  • friendly and responsive staff (when present)
  • peaceful, quiet location with mature trees
  • comfortable apartments and respectful neighbors
  • affordable rent relative to size
Watch-outs
  • persistent cockroach and pest infestations
  • poor maintenance response times
  • unresponsive management and communication gaps
  • property maintenance issues (broken stairs, overflowing dumpsters, debris)
friendly-staffpoor-communicationslow-maintenanceunresponsive-maintenancepest-problemsquiet-communitygood-value
Best for: Long-term residents seeking affordability and mature landscaping in North Austin who prioritize location over frequent maintenance attention.
Think twice if: You need responsive pest control, rapid maintenance response, or consistent professional communication. Recent reviews cite severe cockroach problems, weeks-long repair delays, and uncooperative office staff.

What this place gets right

  • leafy, quiet location with park access
  • spacious units for affordable rent
  • individual staff members noted for strong service

Before you tour or apply

  • Leasing agent Lauri Jo and manager Kimberly mentioned positively for service
  • Older units in complex (e.g., Apt 114); some have updated finishes, others remain dated
  • Pest control services contracted but ineffective at resolving infestations
  • One-bedroom rent cited at $1,450 for two-bedroom
  • Pool and grill facilities on site

Resident ratings

Luxury Apartments
Spacious, comfortable units at affordable rates, but maintenance backlog and pest issues diminish luxury positioning.
Pet-Friendly Apartments
Welcomes cats and dogs up to 55 lbs; grill and outdoor areas available, but dog waste on property noted in complaints.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

What keeps coming up

broken gateclean apartmentmodern apartmentgrill areaprompt repairsquiet placelease terminationquick response timelandscapingcomfortable apartments

How we scored this

How We Score
Star rating 11
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
72
4
6
3
5
2
7
1
33

FAQ

What is the pet policy?
The business welcomes cats and dogs up to 55 lbs. Pet amenities include grill and picnic areas.
What is the rent for a two-bedroom?
One review cited $1,450 per month for a two-bedroom, though pricing may vary by unit and lease terms.
Does Remington House have a fitness center and pool?
Yes, the complex includes a fitness center, swimming pool, and picnic areas.

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Staff like Monica, Bob, and Catt earn consistent praise for going above and beyond during leasing, but once residents move in, problems emerge fast. Roaches appear in most units despite pest control; maintenance work dragging on for weeks; gates promised to be secure actually stay open around the clock; move-out fees suddenly spike hundreds of dollars without notice. Rent sits low for the Austin market and location near shopping and dining helps, yet numerous reviews detail feeling unsafe at night, stepping over drug use, and discovering the advertised peaceful community was oversold. Reviewers split sharply: those rating five stars cite quiet common areas and responsive staff; those rating one star endure infrastructural failures, pest infestations nobody fixes, and what they describe as unsafe conditions. Several mention homelessness on the property, overnight visitors and unauthorized persons, and a general feeling management glosses over problems rather than resolving them.

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Orbit's leasing staff earn consistent praise for warmth and efficiency; many move-ins feel genuinely welcoming. But persistent roach complaints, a web of undisclosed fees totaling $70+ monthly, and chaotic move-out practices tell a different story. Water shutdowns, broken shared laundry, aggressive towing (even for properly registered cars), and unresponsive management after tenant transition have soured recent experiences. The gap between a 72% five-star rating and the severity of structural complaints suggests newer tenant reviews differ sharply from those facing move-out and pest battles. Unit maintenance splits: some report quick fixes, others wait days for basic repairs while paying fees for services they cannot use. Management staffing changes appear to scramble processes, and communication breaks down once tenants try to leave. The roach issue stands out as unresolved despite repeated pest control visits and mandatory pest-control fees.

Luxury Apartments

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Last updated 2026-09-08