Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.
Chevy Chase draws praise for its leasing team's helpfulness and spacious layouts, but resident reviews reveal persistent, serious problems: widespread roach infestations that survive fumigation, roof leaks that cause structural damage, washers broken more often than functional, and amenities with hours that don't match working schedules. A handful of five-star reviews credit staff like Ivani and Araceli for their kindness, yet far more tenants report frustration with management inconsistency, incomplete repairs, disputed move-out charges, and deceptive pricing during tours.
Maintenance responds to calls but patches symptoms rather than fixes root causes. Staff conduct matters: one leasing agent's coldness to a visitor with mobility aids, combined with examples of rude corporate management, contrasts sharply with the genuine warmth of others. Pest control is unreliable, laundry is unreliable, the pool stayed closed for entire summers, and residents felt they had to document everything to protect themselves. Walk-throughs matter here.
Most tenants praise Short Hills South for responsive, caring management (notably Danielle and Taylor) and quick maintenance. Apartments feature quality finishes, patios, and storage; the setting feels calm and peaceful for many. A minority report concerns about the surrounding neighborhood's safety and early-stage noise issues between units, though some cite price and location as compelling reasons to stay.
Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.
Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.
Last updated 2026-09-08
