Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
The Jordan at Mueller Apartments logo

The Jordan at Mueller Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 42 Google reviews · How we rank ›

4.4(42) 70 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Jordan at Mueller Apartments
Service
Luxury Apartments
Reviews
42

What we found

Staff like Bryan, Jake, and maintenance technician Josh earn repeated praise for patience and rapid problem-solving. Many residents cite spacious units at modest prices, green features, and robust community resources. Management has reportedly improved behavioral enforcement in recent years, though some find the rules strict and units still feel compact to certain tastes.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Management improved community enforcement and behavioral tone starting around 2023-2024; earlier reviews cited noise and property damage issues that have reportedly been addressed.

Praised for
  • patient and responsive management
  • quick maintenance response
  • affordable rent with generous space
  • strong community programs and support services
  • pleasant neighborhood location
Watch-outs
  • strict rules and enforcement
  • small unit layouts described by some reviewers
responsive-managementfriendly-staffgood-valuewell-maintainedquiet-community
Best for: Families and individuals seeking affordable space with strong community support in a managed neighborhood.
Think twice if: Strict community enforcement and rules may feel restrictive to some residents.

What this place gets right

  • Named staff (Bryan, Jake, Josh) known for going above and beyond
  • Same-day maintenance response reported
  • Generous space for the price point
  • Free after-school and summer programs

Before you tour or apply

  • Bryan and Jake credited as managers by name for leasing process and tenant support
  • Josh named as maintenance technician; same-day response documented
  • Facility opened in 2019
  • Almost 800 square feet mentioned in 1-bedroom unit
  • Community Learning Center offers free after-school and summer programs
  • Foundation Communities operates the property
  • LEED and Green certification claimed

Resident ratings

Luxury Apartments
Spacious units (800+ sq ft) at affordable pricing with responsive staff and strong community amenities draw repeat residents.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

What keeps coming up

apartment sizeaffordabilityquietnessapproval processcaring staffquick issue resolutiongoing above and beyondcleanlinesspatient stafflocation

How we scored this

How We Score
Star rating 50
Review volume 71
Review recency 100
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
4
3
2
2
2
1
3

FAQ

Do the apartments include green building features?
Yes, the complex is LEED-certified and Green-certified, with solar and other green technologies on-site according to the business.
Are there community programs for children and families?
Yes, a Community Learning Center offers free after-school and summer programs. The site also has a food pantry and financial stability coaching.
How fast do maintenance issues get fixed?
One reviewer reported same-day response for a small maintenance need.
Request a quote

Similar apartment complexes nearby

Rivette Tower
73

Rivette Tower

4.4(163)✓ Google-verified

Rivette Tower delivers a stunning Mueller location with finishes that feel upscale, and maintenance staff, particularly Abed, earn consistent praise for speed and respect. However, residents report relentless internet failures (weekly outages at times), dozens of stolen packages with no locker system, doors and key fobs that malfunction for weeks, and management that either ignores complaints or leaves residents without follow-up. A $3,000-plus monthly rent covers beautiful apartments in a great neighborhood, but essential systems fail regularly and accountability is thin. Communication breakdowns run deep: lease renewals get botched, outages go unannounced, and emails from residents go unanswered. Multiple tenants note they renewed only to avoid moving costs, not because conditions improved. Trash fees, mandatory internet charges, and premium rent create a high-cost experience undermined by poor infrastructure and distant, unresponsive leadership despite well-meaning front-desk and maintenance teams.

Luxury Apartments
View profile
Aldrich 51 Apartments
63

Aldrich 51 Apartments

3.7(210)✓ Google-verifiedPublishes prices

Long-term residents praise the Mueller location, concrete construction that dampens noise, and responsive management under General Manager Martin. Maintenance staff like Nelson address requests quickly. However, recurring fire alarm false alarms (happening every few days to weeks) disturb sleep, pest control switched to monthly-only service with ongoing infestations, and security concerns persist from vagrant access via posted door codes.

Luxury Apartments
View profile
Nellie Apartments
59

Nellie Apartments

3.8(33)✓ Google-verified

Nellie Apartments has undergone significant renovation under new management in the past year, earning strong praise from residents for improvements, staff responsiveness, and affordable rates with utilities included. However, older issues including thin walls, unresponsive leasing staff, security concerns, and past pest problems weigh on the overall experience, particularly for those in ground-floor units.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17