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The Jordan at Mueller Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 44 Google reviews · How we rank ›

4.4(44) 70 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing
The Jordan at Mueller Apartments
Location
Mueller, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Affordable & Section 8 Housing
Reviews
44
Ranking
#399 in Luxury Apartments
Best for
Families valuing responsive management, green living, and on-site community programs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the management team (Lisa, Bryan, Jake) for listening and solving problems quickly. Spacious floor plans, green building design, and community programs draw families; maintenance shows up the same day on requests.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive management
  • patient and caring staff
  • reasonable apartment size
  • green building features
  • quick maintenance response
Watch-outs
  • unit layout concerns
  • past noise and unsupervised activity
responsive-managementfriendly-staffwell-maintainedquiet-communityrenovated-units
Best for: Families valuing responsive management, green living, and on-site community programs.
Think twice if: Units are smaller than some nearby complexes; past noise issues have improved but may reflect community turnover.

What this place gets right

  • responsive, named management team
  • same-day maintenance response
  • spacious floor plans with green building design
  • on-site community programs and services

Before you tour or apply

  • Lisa (current manager) praised for responsiveness and follow-through
  • Bryan and Jake (earlier management) also named for patient, helpful service
  • Same-day maintenance response noted in at least one recent request
  • Approximately 800 sq ft floor plan mentioned in recent reviews

Resident ratings

Luxury Apartments
Spacious floor plans praised at affordable price; green building and community programs valued by long-term residents.
Pet-Friendly Apartments
Dog park on-site mentioned; pet-friendly policy supported by community amenities.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

What keeps coming up

apartment sizeaffordabilityquietnessapproval processcaring staffquick issue resolutiongoing above and beyondcleanlinesspatient stafflocation

How we scored this

How We Score
Star rating 50
Review volume 72
Review recency 100
Review sentiment 60
Profile completeness 100
Verification 30

Breaking down the ratings

5
31
4
6
3
2
2
2
1
3

FAQ

How fast does maintenance respond?
Same-day response for maintenance requests based on recent resident experience.
What community programs are available?
Their website lists free after-school and summer programs at the on-site Community Learning Center, plus financial stability coaching and healthy living resources.
Are there pet facilities?
Yes, there is a dog park next door to the property.
Request a quote

Similar apartment complexes nearby

Mueller Crossing
69

Mueller Crossing

4.0(59)✓ Google-verified

New management has rebuilt Mueller Crossing's reputation with staff who genuinely listen and act fast. Leasing agents Nico and Sage shepherd applicants through paperwork without stress, while maintenance worker Rafael earns constant praise for same-day responses and real problem-solving. The property shines with clean, modern townhomes and apartments, a dog park, and a ten-minute commute to downtown. But a 2-3 year veteran notes months of cold showers and weak water pressure that went unfixed until he moved out, hinting at past infrastructure neglect. Current reviews suggest those days are behind, though older plumbing ghosts may still haunt some units.

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Rivette Tower
72

Rivette Tower

4.4(164)✓ Google-verified

Maintenance staff, particularly Abed, earn consistent praise for speed and professionalism, and front-desk teams are friendly. The property itself has beautiful finishes and sits near Mueller's parks. However, chronic internet outages (sometimes weekly, lasting 48+ hours), repeated package theft, broken doors and key fobs, and poor management communication have left many residents frustrated with what they pay. Multiple reviewers who stayed only to avoid moving costs report conditions have not improved despite promises. Leasing staff (especially Justin) handle tours well, but after move-in, responsiveness drops sharply. Residents report ignored emails, slow repairs on major issues like water outages and garage door breakdowns, and selective lease enforcement. The package room, despite upgrades, remains vulnerable; security gaps in the garage and building access compound theft concerns. For remote workers and those expecting support at luxury price points, these operational failures create real friction.

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Aldrich 51 Apartments
63

Aldrich 51 Apartments

3.7(211)✓ Google-verifiedPublishes prices

Aldrich 51 divides residents sharply. Long-term tenants praise the Mueller location, concrete construction that muffles noise, attentive management, and quick maintenance under normal conditions. However, recent complaints center on chronic fire alarm failures, pest control delays, mold, and nighttime security gaps including homeless individuals in common areas. Quality seems dependent on issue type and timing.

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Last updated 2026-09-22