Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.
New management (ResProp, starting mid-2023) has transformed resident experience through fast maintenance response and attentive leasing staff. Rafael and Nico are repeatedly named for reliability and clear communication. Townhomes and apartments have been renovated with modern finishes.
However, the complex is 50+ years old. Some residents faced months without hot water or adequate pressure under prior management, though current staff handles urgent issues the same afternoon. Units have small bathrooms and limited storage. The combo washer/dryer units are being phased out. Those seeking a newer building should know what they are signing up for.
Residents consistently praise the management team (Lisa, Bryan, Jake) for listening and solving problems quickly. Spacious floor plans, green building design, and community programs draw families; maintenance shows up the same day on requests.
Maintenance staff, particularly Abed, earn consistent praise for speed and professionalism, and front-desk teams are friendly. The property itself has beautiful finishes and sits near Mueller's parks. However, chronic internet outages (sometimes weekly, lasting 48+ hours), repeated package theft, broken doors and key fobs, and poor management communication have left many residents frustrated with what they pay. Multiple reviewers who stayed only to avoid moving costs report conditions have not improved despite promises. Leasing staff (especially Justin) handle tours well, but after move-in, responsiveness drops sharply. Residents report ignored emails, slow repairs on major issues like water outages and garage door breakdowns, and selective lease enforcement. The package room, despite upgrades, remains vulnerable; security gaps in the garage and building access compound theft concerns. For remote workers and those expecting support at luxury price points, these operational failures create real friction.
Residents praise the quiet location, clean grounds, and current management team under Anna, who handles requests thoughtfully. Car break-ins and gate malfunctions are persistent frustrations; the security posture and response have improved since manager turnover, but break-in frequency remains a concern for some.
Last updated 2026-09-08
