17 low data
Casa
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Derby Park Apartments
Luxury ApartmentsStudent HousingPet-Friendly Apartments
- Location
- Southgate Apartments, Round Rock
- Services
- Luxury Apartments, Student Housing, Pet-Friendly Apartments
- Reviews
- 249
- Ranking
- #301 in Luxury Apartments
- Best for
- renters seeking quick maintenance response and welcoming staff under current management
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.
What we found
Since new management arrived, staff including Yansi and Veronica have earned strong praise for quick responses and patient customer service, with recent tenants highlighting improvements and renovations. However, a former resident's detailed account documents months of water leaks, structural failures causing injury, ineffective bed bug and cockroach treatment, disputed charges, and a pattern of dismissive handling that contradicts the positive shift reported by newer tenants.
Praised for
- responsive new management
- professional office staff
- quick maintenance response
- friendly customer service
Watch-outs
- unresolved maintenance issues
- bed bug and pest problems
- unfair move-out charges
- slow response to safety hazards
responsive-managementfriendly-staffslow-maintenancepest-problemsrenovated-units
Best for: renters seeking quick maintenance response and welcoming staff under current management
Think twice if: you have experienced pest issues or structural problems, or value documented maintenance records before signing
What this place gets right
- new management reputation for responsiveness
- named staff praised for professionalism
- on-site amenities including dog park and pool
- recent renovations and improvements
Before you tour or apply
- Manager Yansi Diaz and leasing staff Veronica praised for responsiveness and professionalism in recent reviews
- prior management faced complaints over bed bug treatment, water leaks, and ceiling damage causing tenant injury
- tenant reported disputed move-out charges including cleaning, painting, and tub resurfacing despite video documentation
- some positive recent reviews from ClearWorth Residential personnel noted as potentially credibility concern
Resident ratings
- Luxury Apartments
- Recent tenants praise renovations and improvements under new management; prior tenant reported inadequate ceiling repair and move-out charge disputes
- Pet-Friendly Apartments
- Dog park and on-site amenities available; no specific tenant feedback on pet policies provided in reviews
- Student Housing
- Business center with free Wi-Fi listed; no student-specific feedback in reviews
How it stacks up
- Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How we scored this
How We Score Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
172
4
14
3
3
2
3
1
57
FAQ
- Are dogs allowed?
- Yes, the complex has an on-site dog park.
- Is there Wi-Fi available?
- Yes, the business center offers complimentary Wi-Fi.
- What are the floor plan options?
- Derby Park offers one and two bedroom floor plans.
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Iconic at Round Rock
3.9(14)✓ Google-verified
Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.
Luxury ApartmentsStudent Housing