Austin Apartment Reviews Guide
Menu

Windsor Walnut Creek

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 462 Google reviews · How we rank ›

3.9(462) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Windsor Walnut Creek
Location
North Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
462
Ranking
#312 in Luxury Apartments
Best for
Pet owners seeking long-term community stability; residents who prioritize responsive on-site maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Most residents praise the maintenance team, especially Andrew and Yander, who respond quickly and professionally to repair requests. However, a vocal minority report serious issues with unit readiness at move-in, pest problems, and management's failure to track agreements between leadership changes, making documentation essential before signing.

The community attracts long-term residents who value location, staff personalities, and amenities like the dog park. Staff turnover in office management creates friction, yet on-site maintenance personnel earn consistent recognition for courtesy and timely work even as complaints about larger property upkeep persist.

Recent shift: Recent management company change noted in reviews; residents report obstacles during transition but appreciate office staff efforts to help smooth adjustment (Samantha, Ivy, Elisa named as helpful).

Praised for
  • responsive maintenance staff
  • professional and friendly service
  • dog park and amenities
  • quick problem resolution
  • long-term resident satisfaction
Watch-outs
  • roaches and pest infestation
  • management turnover and communication failures
  • delayed maintenance across multiple issues
  • unpaid rent concessions
  • move-in apartment condition
responsive-managementfriendly-staffslow-maintenancepest-problems
Best for: Pet owners seeking long-term community stability; residents who prioritize responsive on-site maintenance.
Think twice if: Move-in condition issues, ongoing pest control, and management communication gaps may require detailed documentation and written agreements.

What this place gets right

  • dedicated maintenance team (Andrew, Yander) known for quick response
  • dog park with agility course and pet amenities
  • long-term resident retention and community stability

Before you tour or apply

  • Andrew and Yander are named maintenance personnel consistently praised for speed and professionalism
  • Management company changed recently; residents note transition obstacles
  • Move-in unit not ready upon arrival; flooring repairs pending
  • Rent concessions promised but not applied across management change
  • Bark park with agility course available for dogs

Resident ratings

Pet-Friendly Apartments
Bark park with agility course and dog-friendly policies praised; residents appreciate pet amenities.
Luxury Apartments
Move-in condition and ongoing maintenance coordination inconsistent; pest issues undermine luxury positioning.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

What keeps coming up

office cleanlinesspolite stafffamily friendlyquiet placepark accessproperty tourantsresident carewelcoming atmosphererenovations

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
298
4
25
3
17
2
17
1
105

FAQ

Does Windsor Walnut Creek allow dogs?
Yes, the community welcomes dogs and features a bark park with agility course, plus walking trails.
What should I do before moving in?
Document the apartment condition before move-in with photos, get promises in writing, and confirm any rent concessions in writing to ensure they transfer across management changes.

Similar apartment complexes nearby

Madison Northridge
68

Madison Northridge

4.0(243)✓ Google-verified

Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Twenty 15 Apartment Homes
68

Twenty 15 Apartment Homes

4.0(268)✓ Google-verifiedPublishes prices

Most residents highlight the leasing team's attentiveness and the property's calm setting, with frequent praise for staff members Igor and Cinthya. Move-in experiences and amenities draw consistent compliments. However, a significant minority report serious problems: billing practices that residents view as predatory, a persistent cockroach infestation unresolved by pest control, gym maintenance lapses, and poor responsiveness to complaints about property security and management accountability. The divide in ratings reflects two distinct experiences. New residents and visitors consistently praise the polished model apartments, landscaping, and customer service. Longer-term residents report deteriorating conditions, aggressive billing on move-out, and a leasing office that prioritizes fee collection over problem-solving. The 67% five-star, 23% one-two-star split suggests a gap between initial promise and lived experience over time.

Luxury ApartmentsPet-Friendly Apartments
Henry Heights
68

Henry Heights

4.0(201)✓ Google-verifiedPublishes prices

Staff members Diana, Amy, Erika, and Benny have earned repeated praise for attentiveness and care, with residents noting a visible improvement in the property's condition and atmosphere. The complex offers resort amenities and pet options, but significant concerns linger: pest infestations, neglected dog park maintenance, inconsistent management transitions, and security gaps have left some residents questioning safety and reliability despite recent positive momentum.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22