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Windsor Walnut Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 474 Google reviews · How we rank ›

3.9(474) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Windsor Walnut Creek
Location
North Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
474
Best for
residents who prioritize responsive maintenance and value the bark park; pet owners seeking agility facilities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-24.

What we found

Maintenance staff, especially Andrew and Yander, earn consistent praise for speed and professionalism. Recent renovations and cleaning efforts are visible across the property. However, move-in conditions have been substandard, with flooring and appliance issues documented by residents, and promised concessions delayed by management transitions. Some reviewers report ongoing pest problems and broken patio doors allowing heat and bugs inside.

Communication gaps persist when management changes hands. Residents advise documenting everything in writing and pushing for promised repairs themselves. The location and apartment layout appeal to residents despite these operational frustrations.

Praised for
  • responsive maintenance staff
  • quick problem-solving
  • recent property improvements
  • friendly and professional team members
Watch-outs
  • move-in condition issues
  • maintenance problems persist
  • management turnover and poor communication
  • pest infestation reports
responsive-managementpoor-communicationrenovated-unitsfriendly-staffslow-maintenance
Best for: residents who prioritize responsive maintenance and value the bark park; pet owners seeking agility facilities.
Think twice if: those who cannot tolerate move-in delays, pest issues, or need reliable management follow-through on concessions.

What this place gets right

  • dedicated maintenance team
  • ongoing renovations and upgrades
  • comprehensive pet amenities
  • responsive to urgent repairs

Before you tour or apply

  • Andrew and Yander are named as consistently responsive maintenance staff
  • air conditioner, water heater, garbage disposal, and patio door repairs frequently mentioned
  • promised free rent concessions delayed by management changes and payment system transitions
  • flooring, dishwasher mold, and excessive heat and bug entry reported as unresolved issues
  • residents document conditions photographically due to past delays

Resident ratings

Luxury Apartments
praised for recent renovations and property upkeep; criticized for poor move-in condition and unresolved maintenance issues
Pet-Friendly Apartments
bark park with agility course and dog park highly valued; no complaints specific to pet policies

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

What keeps coming up

office cleanlinesspolite stafffamily friendlyquiet placepark accessproperty tourantsresident carewelcoming atmosphererenovations

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
309
4
26
3
17
2
17
1
105

FAQ

Are dogs welcome?
Yes. The property has a dog park and bark park with agility course for residents.
What is the starting rent?
1-bedroom starting at $975, 2-bedroom at $1,225, and 3-bedroom at $2,080, according to their website.
How fast do maintenance requests get addressed?
Residents report quick response times from maintenance staff like Andrew and Yander for AC, water heater, and other urgent repairs, though some longer-term issues have lingered.

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Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

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Twenty 15 Apartment Homes

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Most residents highlight the leasing team's attentiveness and the property's calm setting, with frequent praise for staff members Igor and Cinthya. Move-in experiences and amenities draw consistent compliments. However, a significant minority report serious problems: billing practices that residents view as predatory, a persistent cockroach infestation unresolved by pest control, gym maintenance lapses, and poor responsiveness to complaints about property security and management accountability. The divide in ratings reflects two distinct experiences. New residents and visitors consistently praise the polished model apartments, landscaping, and customer service. Longer-term residents report deteriorating conditions, aggressive billing on move-out, and a leasing office that prioritizes fee collection over problem-solving. The 67% five-star, 23% one-two-star split suggests a gap between initial promise and lived experience over time.

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Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

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Last updated 2026-09-08