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Toscana

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 326 Google reviews · How we rank ›

3.9(326) 66 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Toscana
Location
Anderson Arbor, Austin
Services
Pet-Friendly Apartments, Luxury Apartments, Townhome & Garden-Style Communities
Reviews
326
Ranking
#199 in Pet-Friendly Apartments
Best for
New residents seeking community engagement and amenities; less ideal for those needing reliable long-term maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Toscana draws praise for its active community, friendly maintenance staff, and amenities, but recent reviews reveal a divide: long-term tenants report crumbling infrastructure, unresolved pest problems, and radio silence from the leasing office on major repair requests, while newcomers celebrate events, responsive service, and good value. The complex shines on individual interactions but struggles with systemic maintenance and administrative accountability.

Praised for
  • responsive maintenance staff
  • active community events
  • quality amenities (pool, fitness center, bark park)
  • friendly staff, especially Dawson
Watch-outs
  • non-responsive leasing/admin team
  • persistent maintenance delays on major repairs
  • pest issues (cockroaches)
  • old plumbing infrastructure
  • sudden lease renewal rate increases
friendly-staffgreat-amenitiesunresponsive-maintenancepest-problemspoor-communication
Best for: New residents seeking community engagement and amenities; less ideal for those needing reliable long-term maintenance.
Think twice if: Ask current long-term residents about maintenance response times and ask leasing about plumbing upgrades and pest control protocols before signing.

What this place gets right

  • Active community with curated monthly events
  • Responsive individual maintenance staff (24-hour turnarounds noted)
  • Quality amenities: pool, fitness center, bark park, business center
  • Strategic location near food and shopping

Before you tour or apply

  • Maintenance staff member named David praised for professionalism
  • Staff member Dawson noted for going above and beyond
  • Pool and fitness center frequently cited as standout amenities
  • AC issues reported as eventually resolved but required persistence
  • Washing machine, dishwasher, and toilet repairs left unaddressed for months in one recent case
  • Coffee machine in leasing office mentioned as appreciated touch

Resident ratings

Pet-Friendly Apartments
Bark park mentioned positively; no complaints about pet policies in reviews.
Luxury Apartments
Amenities (pool, fitness center, events) praised as upscale; some long-term residents question value given maintenance issues.
Townhome & Garden-Style Communities
No specific townhome features mentioned in reviews.

How it stacks up

  • Rated 3.9 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
203
4
30
3
17
2
12
1
64

FAQ

How fast does maintenance respond?
Reviewers report 24-hour fixes and generally quick response, but some long-term residents say major repairs (washing machine, plumbing, toilet) go unaddressed for months.
What amenities does Toscana have?
Pool, fitness center, clubhouse, playground, business center, gated access, and a bark park for dogs. The leasing office has a free coffee machine.
Does Toscana have community events?
Yes. Reviewers mention curated monthly resident events that help newcomers meet people and feel at home.
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Last updated 2026-09-22