Austin Apartment Reviews Guide
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Parkside Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 88 Google reviews · How we rank ›

2.6(88) 50 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Parkside Apartments
Location
Springwoods, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
88
Ranking
#603 in Luxury Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Parkside has become a deteriorating property plagued by pest infestations, unresponsive management, and rent disputes. Advertised amenities including a swimming pool no longer exist, and maintenance on critical systems like hot water and plumbing is consistently neglected or delayed for months.

Management changes have made billing opaque and collections practices aggressive; residents report security deposits withheld despite leaving units clean. The surrounding area is marked by criminal activity and unauthorized parking lot businesses. Reviewers across multiple years flag a consistent pattern: low initial rent masks serious quality and safety concerns that mount over a lease term.

Recent shift: Sentiment has remained consistently negative across the past year. A notable inflection occurred when Sandalwood Management (and later Tarantino) took over: residents report immediate decline in maintenance response, pest control frequency, grounds upkeep, and transparency. One long-term tenant notes the property was previously "great" but deteriorated under new management.

Praised for
  • quiet location noted historically
  • park nearby (no longer active)
  • maintenance staff effort on repairs
Watch-outs
  • roaches and pest control failures
  • non-responsive management and phone calls
  • rent hikes and billing disputes
  • advertised amenities missing or removed (pool, washers/dryers)
  • water/plumbing issues
  • management company turnover
  • security deposit withheld or delayed
  • unsafe neighborhood activity and noise
  • poor maintenance response on major repairs
poor-communicationpest-problemsslow-maintenanceoverpricedpackage-theftnoisy-neighbors
Think twice if: Anyone seeking stability: reviews consistently flag pest infestations, management changes, billing surprises, and long delays on essential repairs. Check with current residents before signing.

What this place gets right

  • low starting rent
  • pet-friendly amenities listed
  • proximity to nearby park (historical)

Before you tour or apply

  • Pool advertised on website but removed years ago and no longer exists on property
  • Website lists six washers and six dryers; actual count is four of each
  • Rent charged through LOFT app with steep convenience fees added to base rent
  • Property changed management to Tarantino; multiple other management changes cited over four-year periods
  • Maintenance staff member named Damien credited by one long-term tenant for effort despite systemic issues
  • Pest control visits sporadic; one reviewer reported pest control technician arriving, spraying once, then asking 'where are the roaches?'
  • One building (Building 10) cited as severely infested; residents describe roaches and maggots found under carpets at move-in
  • Hot water failures documented over 12+ years; one shared boiler per building created low pressure and inconsistent supply

Resident ratings

Pet-Friendly Apartments
Bark park described as unsafe and filthy; one tenant reported never returning after one use.
Luxury Apartments
Website advertises designer kitchens and amenities; reviews describe unfinished patios, paint on floors, soft spots, and neglected repairs contradicting any luxury positioning.

How it stacks up

  • Rated 2.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 85
Review recency 100
Review sentiment 25
Profile completeness 100
Verification 30

Breaking down the ratings

5
26
4
7
3
5
2
2
1
48

FAQ

What amenities does Parkside advertise?
Their website lists a swimming pool, fitness center, bark park, and designer kitchens. Reviewers confirm the pool no longer exists and has been removed for years; the bark park is cited as unsafe and filthy.
Is the pool still open?
No. Multiple reviewers state the advertised pool has been gone for years; the business keeps photos on its website to attract prospective tenants.
How many laundry machines are there?
The website claims six washers and six dryers. Reviewers report the actual count is four of each.

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Last updated 2026-09-22