Austin Apartment Reviews Guide
Menu

Parkside Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 85 Google reviews · How we rank ›

2.5(85) 49 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Parkside Apartments
Location
Springwoods, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
85
Ranking
#430 in Pet-Friendly Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents describe a deteriorating property where management is unreachable and complaints go unresolved. Chronic issues include clogged pipes, lack of hot water, cockroach infestations, and loud neighbors. Maintenance staff are polite but cannot keep up. Several tenants report security deposits kept in full or partially despite clean move-outs, unexpected rent increases disguised as "website errors," and promised amenities (pool) that no longer exist.

Leadership changes and staff turnover have made accountability nearly impossible. Billing disputes, ESA fee charges that violate original contracts, and referral to collections without documentation point to administrative dysfunction. The complex has attracted unauthorized commercial activities (car-lot operations), and safety concerns have prompted complaints to the city and BBB. One recent tenant praised responsive management, but is vastly outnumbered by reports spanning years of neglect.

Praised for
  • punctual maintenance staff
  • reasonable entry-level rent
Watch-outs
  • unresponsive management and leasing office
  • chronic plumbing and hot water failures
  • severe pest infestation (cockroaches)
  • noise and unsafe conditions
  • security deposit withheld or reduced
  • rent increases and billing disputes
  • poor maintenance follow-through
  • deceptive practices (amenities advertised but absent, move-in charges not disclosed)
unresponsive-maintenancepoor-communicationpest-problemsnoisy-neighborspackage-theftoverpriced
Think twice if: tenants needing responsive management, working plumbing, pest control, or a safe community should look elsewhere.

What this place gets right

  • low entry-level rents (starting $869)
  • proximity to green space and park

Before you tour or apply

  • Maintenance staff (especially Damien) reported as polite but overwhelmed
  • Management changed hands multiple times in recent years; tenants report 3-4 different management companies in 4 years
  • One building (Building 10) noted as severely infested; Building 1014 referenced in move-out dispute
  • Residents report shared hot-water heater causing inconsistent supply
  • Laundry machines frequently broken
  • Advertised pool removed; no longer available on property
  • Single maintenance contractor change led to 20-day security deposit processing delay
  • Previous management under Sandalwood reported as negligent by longtime resident

Resident ratings

Affordable & Section 8 Housing
Low rents attract budget-conscious renters but chronic unresolved maintenance, pest issues, and deposit disputes undermine value.
Pet-Friendly Apartments
Bark park advertised but described as unsafe and filthy; residents report inadequate pet waste cleanup common areas.

How it stacks up

  • Rated 2.5 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 23
Profile completeness 100
Verification 30

Breaking down the ratings

5
24
4
7
3
5
2
2
1
47

FAQ

What is the cheapest rent available?
Starting rent is $869 per month for a 576 sq. ft. one-bedroom, one-bathroom unit.
Are there pet amenities?
The website lists a Bark Park, though recent reviews describe it as unsafe and poorly maintained.
What happens if I need to break my lease early?
One tenant reported being charged $3,900 to break their lease, though lease terms may vary.

Similar apartment complexes nearby

Hidden Timber Apartments
70

Hidden Timber Apartments

4.1(63)✓ Google-verified

Management and maintenance staff stand out for responsiveness and genuine care, with residents crediting Mary and Shon for smooth experiences over years. The property is quiet, clean, and well-maintained grounds with convenient access to parks and local food options. However, communication gaps during service disruptions, aging bathroom finishes, and inconsistent tenant screening have frustrated some residents seeking certainty around reliability and upkeep standards.

Affordable & Section 8 HousingLuxury Apartments
Toscana
65

Toscana

3.9(324)✓ Google-verified

Strong community vibe and reliable staff draw residents in, but maintenance responsiveness and unit upkeep are deeply inconsistent. Praise flows for named technicians like Dawson and David, plus social events and amenities. However, multiple residents report emergency calls unanswered for weeks, rotted materials left unrepaired, filthy breezeways, and management unresponsive to disputes. The gap between move-in photos and actual condition has turned away prospects. When issues do get addressed, turnaround is quick; when they don't, frustration compounds over months. Lease renewals trigger sticker shock, and management's credibility suffers when complaints about unsupervised children and negligent neighbors get dismissed. The property struggles with identity: it wants to feel like a thriving community hub, but basic maintenance and responsive customer service are not keeping pace with that promise.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Villages at Turtle Rock Apartments
69

Villages at Turtle Rock Apartments

4.0(232)✓ Google-verifiedPublishes prices

Residents consistently praise the knowledgeable, responsive leasing team and quick maintenance turnaround. The modern finishes, pool, fitness center, and nearby green space appeal to young professionals and couples. A small group reports thin floor soundproofing and historical parking/pest issues that may have been addressed since 2022. Staff members Tanya, Jessica, Devan, and Jennifer stand out for walking applicants through lease complications and application problems. Monthly renewal concerns appear among long-term residents. Recent reviews from the past two months suggest continued strong management, though one reviewer highlights the soundproofing concern as a persistent structural limitation.

Luxury ApartmentsPet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08