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Ivy Heights Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 103 Google reviews · How we rank ›

4.5(103) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Ivy Heights Apartments
Location
Bluff Springs, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
103
Ranking
#303 in Luxury Apartments
Best for
First-time renters and professionals seeking modern finishes, amenities, and smooth move-in experience.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Ivy Heights draws strong praise for its modern look, welcoming leasing staff, and value-especially from first-time apartment renters. The team (Denise, Stacy, Miguel, Gabby, Julieta, and Gabriela get specific mention) makes the move-in process easy, and residents love the pool views and downtown vistas.

Yet persistent complaints undercut the appeal: moisture and mold in units go unresolved for months, the security gate has remained broken since March despite repeated reports, and a car was broken into after a break-in. Pest issues (bugs, rats, mice) appear across multiple reviews. A handful of residents report staff becoming unresponsive once problems emerge, and one reviewer raised Fair Housing concerns over inconsistent availability messaging. Maintenance staff earn consistent praise, but leasing management's follow-through on bigger issues is questioned.

Praised for
  • friendly, attentive leasing staff
  • modern design and amenities
  • good pricing relative to offerings
  • welcoming atmosphere and community feel
Watch-outs
  • slow or unresponsive maintenance on structural issues
  • security concerns and broken gate repairs
  • pest and moisture/mold problems
  • inconsistent communication and rule changes
responsive-managementwell-maintainedfriendly-staffclean-common-areasgreat-amenitiessafe-secureunresponsive-maintenancepest-problems
Best for: First-time renters and professionals seeking modern finishes, amenities, and smooth move-in experience.
Think twice if: Security and maintenance responsiveness are important to you; reports of long-term unresolved repairs and safety issues warrant inspection and direct management conversation.

What this place gets right

  • modern design with city and downtown views
  • attentive, personable leasing team
  • competitive pricing for the unit quality
  • resort-style pool and 24-hour fitness

Before you tour or apply

  • Leasing agents named: Denise, Stacy, Miguel, Gabby Arellano, Julieta, Gabriela
  • Moisture and mold in kitchen cabinets unresolved after two months; water dripping from pipe onto stove
  • Security gate broken since late March; homeless individuals reported entering; car break-in occurred
  • Pest issues: bugs, rats, and mice reported in units
  • Code enforcement violations found related to moisture/mold conditions
  • Fitness center maintenance praised for preventative upkeep
  • Lease special: up to 12 weeks free; application fee: $25

Resident ratings

Luxury Apartments
Modern finishes, city views, and pool attract strong praise; moisture/mold and maintenance delays frustrate residents.
Pet-Friendly Apartments
Pet-friendly housing offered; no specific pet amenity praise or complaints in reviews.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

What keeps coming up

helpful staffmodern lookkind staffwelcoming atmospherebeautiful communitytourrespectful treatmentclean placeclear explanationseasy process

How we scored this

How We Score
Star rating 60
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
87
4
3
3
0
2
1
1
12

FAQ

What lease specials are available?
Their website lists up to 12 weeks free as a current lease special. Application fee is $25. Terms and availability vary.
Are there pet-friendly units?
Yes, Ivy Heights offers pet-friendly housing. Contact the leasing office for specific pet policies and any associated fees.
What amenities are included?
Amenities include a resort-style pool, 24-hour fitness center, business center, and hot tub. Units feature chef-inspired kitchens and most include balconies with city views.
Request a quote

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Last updated 2026-09-22