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Citizen House Decker

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 41 Google reviews · How we rank ›

4.4(41) 72 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Citizen House Decker
Service
Luxury Apartments
Reviews
41

What we found

Citizen House Decker wins consistent praise for its leasing team (Averi, Kniyah, Bianca, Brooke, Fantasia, Glenda) who make move-ins smooth and stress-free. Residents value spacious floor plans, quick maintenance turnaround, resident events, and the calm, welcoming atmosphere. The property feels well-cared for and safe to most.

Security lapses and a visible parking lot issue dimmed recent scores. Two residents reported car thefts and said management refused to share footage or alert tenants; one early arrival faced sharp-tongued staff. New management has won back trust with events and responsive maintenance, but street-side parking of broken vehicles and trailers stands out as a neighborhood eyesore that undercuts the "safe" feel.

Praised for
  • friendly, responsive leasing staff
  • quick maintenance response
  • spacious, well-maintained units
  • strong sense of community and events
  • safe, clean property
Watch-outs
  • parking lot appearance and broken-down vehicles
  • security concerns and car thefts
  • occasional staff rudeness
responsive-managementwell-maintainedfriendly-staffgreat-amenitiesquiet-communitysafe-secure
Best for: Professionals seeking a luxury community with active management and resident-focused amenities.
Think twice if: Street-side parking lot appearance and reported security gaps (car thefts, delayed incident notification) are concerns.

What this place gets right

  • Named leasing staff praised for professionalism and responsiveness
  • Quick maintenance turnaround
  • Regular resident events and strong community vibe
  • Modern spacious units and resort-style amenities

Before you tour or apply

  • Leasing staff named Averi, Kniyah, Bianca, Brooke, Fantasia, Glenda repeatedly praised for responsiveness and professionalism
  • Maintenance requests handled quickly
  • Management hosts regular resident events
  • Car thefts reported in front buildings; management allegedly refused to pull security footage and did not alert residents
  • New management credited with improvements in communication and community programming

Resident ratings

Luxury Apartments
Spacious floor plans and modern design praised; leasing team professionalism and move-in support consistently highlighted as standout.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

What keeps coming up

spacious apartmentsquick maintenance requestsclean propertysafe atmosphereresident eventskind staffnew managementsense of communitybedroomspool

How we scored this

How We Score
Star rating 50
Review volume 70
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
2
3
3
2
1
1
3

FAQ

How responsive is maintenance here?
Residents report maintenance requests are handled quickly and efficiently.
Does the community host social activities?
Yes, management regularly hosts resident events to bring the community together.
Who are the leasing staff?
Named leasing team members include Averi, Kniyah, Bianca, Brooke, Fantasia, and Glenda. All are noted for responsiveness and professionalism during the leasing and move-in process.
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Last updated 2026-07-17