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422 at the Lake

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 182 Google reviews · How we rank ›

3.7(182) 63 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
422 at the Lake
Service
Luxury Apartments
Reviews
182

What we found

The lakeside location near Zilker and Lady Bird Lake stands out as the top draw-reviewers call it hard to beat and feel they're escaping into a resort when they arrive home. Behind that appeal lies a sharp divide: several staff members (Rashaud, Devin, Diana, Miguel, Max) earn consistent praise for being quick, caring, and efficient at repairs or tours, but building infrastructure fails them constantly. Elevators break down repeatedly, fire alarms trigger at odd hours, packages vanish from doorsteps and mailrooms, and hallways show neglect. Rent is steep for a property that feels undermaintained in its common areas, leaving many renters frustrated that such a premium location cannot deliver stability or basic peace of mind.

For those drawn here by the view and willing to overlook operational chaos, the maintenance team will solve problems same-day. But noise from neighbors, structural issues (sewer smells, pigeons, water damage), and security gaps (theft, gate breaks) mean this is a place to commit to only if you can live with frequent disruption despite paying luxury prices.

Praised for
  • lakeside location and parks nearby
  • responsive maintenance staff
  • friendly, patient leasing team
  • clean, well-designed units
  • good amenities and security
Watch-outs
  • frequent elevator breakdowns
  • persistent package theft
  • fire alarms go off randomly
  • hallway cleanliness and odors
  • noisy neighbors and common areas
responsive-managementslow-maintenancepackage-theftwell-maintainedfriendly-staffnoisy-neighborsclean-common-areas
Best for: professionals drawn to the lakeside location and willing to manage frequent building disruptions
Think twice if: you value quiet, reliable infrastructure or work from home; elevator breakdowns, noise, and fire alarms are chronic issues

What this place gets right

  • prime Bouldin Creek location steps from parks and water
  • responsive maintenance team available same-day
  • spacious layouts with excellent closet and kitchen storage

Before you tour or apply

  • Maintenance staff named Maximus, Miguel, Max, and Abel praised for same-day repairs
  • Leasing staff named Ryan, Rashaud, Devin, and Diana noted for patience and approachable service
  • Fire alarms trigger multiple times per month, often 9-11pm on weekdays
  • Elevators break down frequently; described as slowest in area when functioning
  • Packages stolen from doorsteps and mailroom torn apart
  • Sewer smell reported when running dishwasher or washing machine
  • Pigeon droppings in units
  • Food Truck Thursdays held at complex

Resident ratings

Luxury Apartments
premium location and unit design undercut by chronic building failures, theft, and noise despite responsive staff

How it stacks up

  • Rated 3.7 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

What keeps coming up

elevatorsdowntown accesscloset storagecozy spacesstolen packagesfood truck thursdayshallway cleanlinessfriendly tenantsclean propertykind staff

How we scored this

How We Score
Star rating 16
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
113
4
7
3
5
2
8
1
49

FAQ

How quickly does maintenance respond?
Same-day response for most maintenance requests, according to multiple reviewers praising Maximus, Miguel, and Max.
Are elevators reliable?
No. Reviewers report frequent breakdowns throughout most months, forcing residents to use stairs.
Is it safe to have packages delivered here?
Multiple reviewers report packages stolen from doorsteps (3 times for one resident) and torn apart in the mailroom; not recommended without alternative delivery options.
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Last updated 2026-07-17