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Timbercreek Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 243 Google reviews · How we rank ›

4.1(243) 70 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Timbercreek Apartments
Service
Luxury Apartments
Reviews
243

What we found

Timbercreek draws praise for its Bouldin Creek location, quick maintenance response, and welcoming staff like Hector and Felipe. However, tenants report severe ongoing problems: months-long mold from clogged drains, repeated pest control failures including rat infestations requiring early evacuation, and management that becomes dismissive when residents escalate complaints. The building's age shows in uneven upkeep and pest pressure near the creek.

Praised for
  • responsive maintenance and staff
  • strong location near creek and downtown
  • helpful leasing team
  • good pool and fitness center
  • pet-friendly with waste stations
Watch-outs
  • serious pest control failures (rats, roaches, wasps)
  • prolonged mold and water damage issues
  • poor communication and dismissive management during problems
  • uneven building upkeep and aging infrastructure
responsive-managementpoor-communicationunresponsive-maintenancepest-problemsfriendly-staffsafe-secure
Best for: Residents prioritizing location over age and building condition, or income-qualified renters.
Think twice if: Pest control delays are a dealbreaker; creek-facing units reportedly face worse mold and pest pressure.

What this place gets right

  • Prime Bouldin Creek and downtown view location
  • Quick maintenance response from named staff
  • Active leasing team with flexible lease breaks
  • Pool, fitness center, and dog-friendly layout

Before you tour or apply

  • Felipe and Hector praised for prompt maintenance and professionalism
  • Pest control delays of months reported; rat infestations required units to be abandoned mid-lease
  • Mold from clogged drain pipe in October persisted unresolved for months
  • Management refused rental assistance funds on one tenant's behalf
  • Joshua in leasing office raised voice and dismissed tenant pest complaints
  • Some patios show age; steep terrain makes navigation difficult

Resident ratings

Luxury Apartments
Praised for location and amenities; undermined by pest and mold issues unresolved for months, making luxury claim hard to sustain.

How it stacks up

  • Rated 4.1 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

What keeps coming up

laundry roomsleasing processcreek side patiohelpful staffmoldpest controlpoolcity viewleasing officeconvenient location

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
16
3
15
2
12
1
37

FAQ

Are units pet-friendly?
Yes. The complex has dog waste stations and open areas, though one tenant complained about inadequate poop bag stations near creek-facing buildings.
How fast is maintenance?
Named staff like Felipe respond quickly to requests; however, pest control and mold remediation have faced months-long delays despite repeated work orders.
Is there income-based housing?
Their website claims income-based housing options, though one tenant reported management refused to accept rental assistance funds.

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Last updated 2026-07-17