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44 South

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 296 Google reviews · How we rank ›

4.0(296) 74 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
44 South
Service
Luxury Apartments
Reviews
296

What we found

Residents report consistent satisfaction with professional maintenance staff who complete requests within hours and knowledgeable leasing teams who guide applications smoothly. Staff members Freddy, Fallon, Jared, Val, Dominic, and Philip are named repeatedly for their attentiveness. The property maintains clean common areas and hosts resident events; the South Congress location offers quick access to downtown, breweries, and coffee shops despite Highway 290 proximity.

Security concerns emerge: one resident reported a car stolen from the parking garage over a year-long lease, and package theft despite staff holding items at the desk. The resort pool, modern finishes, and dog park draw praise. Pricing is perceived as fair relative to comparable South Austin complexes. A small number rate the experience lower, citing safety gaps in the paid garage.

Praised for
  • responsive maintenance team
  • friendly, helpful staff
  • clean, well-maintained property
  • great amenities and location
  • quiet despite proximity to highways
Watch-outs
  • car theft from parking garage
  • package and storage theft
responsive-managementfriendly-staffwell-maintainedgreat-amenitiessafe-securepackage-theft
Best for: Young professionals and families seeking quiet luxury apartments near downtown Austin with responsive maintenance.
Think twice if: Parking security concerns; one resident reported car theft from the paid garage during a year-long stay.

What this place gets right

  • maintenance requests resolved within hours
  • named staff known by residents
  • clean, modern finishes
  • South Congress location near dining and downtown

Before you tour or apply

  • Maintenance team includes Val, Dominic, and Philip; office staff include Jessica, Freddy, Fallon, and Jared
  • Maintenance requests typically completed within a few hours
  • Valet trash service included
  • Staff holds packages at desk to prevent theft
  • ESA pet accommodations and fee waivers offered
  • On-site amenities: resort pool, gym, study rooms, pool table
  • Car theft reported from paid parking garage
  • Storage unit theft reported

Resident ratings

Luxury Apartments
Modern units with resort amenities, responsive staff, and clean common areas praised; parking garage security a concern.

How it stacks up

  • Rated 4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What keeps coming up

access to highwayshelpful teamleasing teamcozy unitsfree coffeecar towingmaintenance teamapartment designbrand new communitypackage theft

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
202
4
22
3
8
2
6
1
58

FAQ

How fast are maintenance requests handled?
Most requests are completed within a few hours, and residents receive updates throughout the process.
Do you accept pets and ESAs?
Yes. The property accommodates pets, accepts ESA letters, and has waived pet fees for qualifying residents. A dog park is on site.
What amenities are included?
Resort pool, gym, study rooms, pool table, valet trash service, and dog park.
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Residents consistently praise the leasing team (Cristal, Kris, Saiah) for personal attention and the caliber of amenities, from the hot tub and parking garage to the fitness center. However, serious maintenance problems undercut the experience: black mold in units went unaddressed for months, security is lax with package theft common, and deposit returns have been mired in bounced checks and delays. One renter also reported wrongful towing tied to misleading parking signs. The property's appeal hinges on staff warmth and location near South Congress, yet the gap between leasing-office friendliness and management's responsiveness to infrastructure failures is stark. Dog owners find genuine value in the pet amenities, and move-in speed is a real strength, but health and financial trust issues have left a growing cohort of residents frustrated enough to depart.

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Leasing staff make a strong first impression: Rashod, Miriam, and their team earn consistent five-star praise for professionalism, warmth, and hands-on help during tours and moves. The units themselves are well-appointed with stainless-steel appliances, granite counters, and resort-style pools. However, the property unravels after move-in. Residents report slow or absent management response to serious issues: unattended emergency maintenance calls, broken elevators left offline for days, water damage with no resolution, and fire alarms triggered by shower steam. Security concerns dominate later reviews: car break-ins, unsecured building doors that open from inside with no lock, homeless people wandering hallways, and garage doors randomly left open 24/7. Communication is a bottleneck. The AI phone system disconnects calls; emails go unanswered for days or ignored entirely. Several residents describe feeling unheard on critical problems, leading them to drop ratings mid-lease. Avoid the South Building if possible; the North Building is reported as better-maintained. Expect to advocate loudly and document everything. South building experiences more security issues and maintenance problems; North building pool and upkeep are more reliable. Pet policies are flexible if you obtain an ESL letter. Frustration peaks when promised resolutions do not materialize: one resident was locked out for four hours with no apology from management; another had a security deposit held despite a written agreement to the contrary. This is a paradox: the leasing team is the best part; living here is a long complaint.

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Last updated 2026-07-17