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Bishop Momo

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 133 Google reviews · How we rank ›

4.6(133) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Bishop Momo
Service
Luxury Apartments
Reviews
133

What we found

Residents consistently praise the leasing team (Cristal, Kris, Saiah) for personal attention and the caliber of amenities, from the hot tub and parking garage to the fitness center. However, serious maintenance problems undercut the experience: black mold in units went unaddressed for months, security is lax with package theft common, and deposit returns have been mired in bounced checks and delays. One renter also reported wrongful towing tied to misleading parking signs.

The property's appeal hinges on staff warmth and location near South Congress, yet the gap between leasing-office friendliness and management's responsiveness to infrastructure failures is stark. Dog owners find genuine value in the pet amenities, and move-in speed is a real strength, but health and financial trust issues have left a growing cohort of residents frustrated enough to depart.

Praised for
  • friendly, responsive leasing staff (Cristal, Kris, Saiah)
  • quality amenities (pool, hot tub, fitness center, parking garage)
  • spacious, well-maintained units with good storage
  • strong community atmosphere and events
  • prompt maintenance response
Watch-outs
  • black mold in units and AC systems, slow remediation
  • package theft from common areas
  • deposit refunds delayed or bounced checks
  • misleading parking signage leading to wrongful towing
  • excessive maintenance entry notifications disrupting privacy
  • inconsistent leasing office communication
friendly-staffgreat-amenitieswell-maintainedpest-problemsunresponsive-maintenancepackage-theftresponsive-management
Best for: professionals relocating quickly to South Austin who prioritize staff responsiveness and amenities.
Think twice if: health-sensitive or security-conscious renters should verify black mold remediation protocols and ask about package handling procedures before signing.

What this place gets right

  • leasing staff known by name and genuinely responsive
  • modern amenities (hot tub, pool, fitness center, work-from-home offices)
  • pet-friendly with dedicated dog run
  • fast move-in process

Before you tour or apply

  • Leasing staff: Cristal (Cristal Perez), Kris, Saiah, Faith
  • Black mold reported in AC units and fridge water systems with delayed remediation
  • Package theft widespread (one resident lost a $1,000 shelf)
  • Deposit refunds issued as bounced checks requiring cash cashing workaround
  • Wrongful towing incident with $1,509 underbody damage tied to misleading 'Retail Parking' signage
  • Maintenance requests described as prompt when submitted
  • Frequent unit entry notifications for inspections cited as privacy concern

Resident ratings

Luxury Apartments
Spacious, bright units with newer appliances praised; black mold and structural issues (breaking pipes) underscore quality control failures.

How it stacks up

  • Rated 4.6 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

What keeps coming up

hot tubleasing processpizza ovenkind staffwelcoming atmospherefriendly tenantstournot pushypoolcommunity

How we scored this

How We Score
Star rating 67
Review volume 92
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
116
4
5
3
2
2
1
1
9

FAQ

How quickly can I move in?
One resident completed move-in in one week from tour to occupancy. The leasing team facilitates fast processing.
Is the property pet-friendly?
Yes. The website lists a dedicated dog run and pet-friendly policy. Pet fee is $25 per pet per month; pet deposit is $400.
What amenities are included?
Work-from-home offices, 24/7 fitness center, skyline lounge, courtyard pool, hot tub, and secured parking garage.

Similar apartment complexes nearby

44 South
74

44 South

4.0(296)✓ Google-verified

Residents report consistent satisfaction with professional maintenance staff who complete requests within hours and knowledgeable leasing teams who guide applications smoothly. Staff members Freddy, Fallon, Jared, Val, Dominic, and Philip are named repeatedly for their attentiveness. The property maintains clean common areas and hosts resident events; the South Congress location offers quick access to downtown, breweries, and coffee shops despite Highway 290 proximity. Security concerns emerge: one resident reported a car stolen from the parking garage over a year-long lease, and package theft despite staff holding items at the desk. The resort pool, modern finishes, and dog park draw praise. Pricing is perceived as fair relative to comparable South Austin complexes. A small number rate the experience lower, citing safety gaps in the paid garage.

Luxury Apartments
Prospect
74

Prospect

4.4(88)✓ Google-verified

Prospect wins strong marks for leasing staff who walk residents through paperwork and move-in with patience and speed. Airian, Priscilla, William, and Kelsey earned repeated praise for going beyond typical customer service. The complex itself delivers: modern kitchens, high ceilings, a pool, work-from-home offices, and a botanical courtyard draw residents in. Early occupancy can bring pest and maintenance headaches-roaches, ceiling leaks, dumpster issues-that demand tenant persistence to resolve. Once staff attention shifted, residents who pushed back found problems fixed and built confidence in the team. Clean common areas and responsive staff feel inconsistent in some accounts but are strong once momentum builds.

Luxury Apartments
Sur512
61

Sur512

3.6(345)✓ Google-verified

Leasing staff make a strong first impression: Rashod, Miriam, and their team earn consistent five-star praise for professionalism, warmth, and hands-on help during tours and moves. The units themselves are well-appointed with stainless-steel appliances, granite counters, and resort-style pools. However, the property unravels after move-in. Residents report slow or absent management response to serious issues: unattended emergency maintenance calls, broken elevators left offline for days, water damage with no resolution, and fire alarms triggered by shower steam. Security concerns dominate later reviews: car break-ins, unsecured building doors that open from inside with no lock, homeless people wandering hallways, and garage doors randomly left open 24/7. Communication is a bottleneck. The AI phone system disconnects calls; emails go unanswered for days or ignored entirely. Several residents describe feeling unheard on critical problems, leading them to drop ratings mid-lease. Avoid the South Building if possible; the North Building is reported as better-maintained. Expect to advocate loudly and document everything. South building experiences more security issues and maintenance problems; North building pool and upkeep are more reliable. Pet policies are flexible if you obtain an ESL letter. Frustration peaks when promised resolutions do not materialize: one resident was locked out for four hours with no apology from management; another had a security deposit held despite a written agreement to the contrary. This is a paradox: the leasing team is the best part; living here is a long complaint.

Luxury Apartments

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Last updated 2026-07-17