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Prospect

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 97 Google reviews · How we rank ›

4.3(97) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Prospect
Location
South Austin, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
97
Ranking
#144 in Luxury Apartments
Best for
Applicants seeking attentive leasing support and modern amenities; those needing affordable or voucher-accepted housing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the leasing team-particularly Airian, Priscilla, and Will-for attentive help through the application and move-in process, and the property itself for its clean, modern look and amenities like the pool and gym.

However, several long-term residents and recent applicants report serious issues: slow communication (taking 4+ emails for basic responses), management approving applicants for units already rented, pest infestations (roaches and ants), and inconsistent hallway maintenance. These problems suggest the business excels at first impressions but struggles with ongoing operations and accountability.

Praised for
  • responsive leasing staff
  • clean, well-maintained property
  • smooth move-in process
  • helpful office team
  • modern apartments
Watch-outs
  • poor communication and slow email responses
  • management oversight (unavailable units approved)
  • pest problems (cockroaches, ants)
  • hallway cleanliness and upkeep
  • unresponsive office staff
responsive-managementpoor-communicationwell-maintainedpest-problemsfriendly-staffslow-maintenance
Best for: Applicants seeking attentive leasing support and modern amenities; those needing affordable or voucher-accepted housing.
Think twice if: Consider elsewhere if reliable ongoing communication, pest-free units, and consistent maintenance matter to you; several tenants reported slow responses and cockroach/ant infestations.

What this place gets right

  • strong leasing team (Airian, Priscilla, Will consistently named)
  • income-restricted units available
  • Housing Choice Voucher acceptance
  • amenities: pool, gym, business center

Before you tour or apply

  • Leasing staff Airian, Priscilla, Will, and William repeatedly praised for responsive help
  • Unit availability tracking failures led to applicant approval for already-rented unit #1312
  • Pest complaints: large American cockroaches, ants in first-floor units
  • Hallway cleanliness inconsistent; outside doors left wide open
  • Income-restricted options and Housing Choice Voucher Program participation
  • Move-in checklists provided for applicant clarity

Resident ratings

Luxury Apartments
Modern, clean, well-designed apartments praised by most; but some residents report hallway neglect and pest issues in first-floor units.
Affordable & Section 8 Housing
Income-restricted units available and staff knowledgeable about qualifying; Housing Choice Voucher acceptance confirmed.
Pet-Friendly Apartments
Pet-friendly housing offered and claimed by the business; no review text directly addresses pet policies.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What keeps coming up

leasing professionalluxury apartmentmodern feelaffordable communityclean communityfloor planshelpful teammoving processresponsive stafftowing

How we scored this

How We Score
Star rating 49
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
78
4
1
3
4
2
0
1
14

FAQ

Do you accept Housing Choice Vouchers?
Yes, Prospect accepts the Housing Choice Voucher Program according to their website.
What amenities are included?
Pool, fitness center, business center, game room, and a park in front of the building are available to residents.
What's the leasing process like?
Most applicants report quick, helpful guidance from staff; the property provides a move-in checklist. However, one recent applicant experienced slow email responses and was approved for a unit that was no longer available.
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Living at 44 South brings consistent praise for staff attentiveness and fast maintenance turnarounds. Residents highlight the modern finishes, resort-style pool, and proximity to downtown Austin and South Congress as major draws. However, car break-ins despite gated parking, surprise convenience fees on rent, and occasional noise complaints temper the experience for some tenants over a 2-3 year stretch. The leasing team (especially Jared, Fallon, Freddy) earns repeated mention for going above and beyond during tours and lease approval. Maintenance staff like Val, Dominic, and Philip respond quickly and explain their work. Package security appears improved with front desk holding. The South Austin location near Lady Bird Lake and dog parks appeals to long-term residents.

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Many residents love the leasing staff (Cristal and Kris especially), unique artistic vibe, gym, pool, and hot tub. Move-in support and maintenance response are frequently praised. However, sustained complaints center on dirty hallways, aggressive towing and parking enforcement, inadequate noise complaint handling, and black mold that was poorly remedied rather than fixed. Community cleanliness and management responsiveness have declined over time. The building attracts residents who value design and proximity to South Congress food and bars, but prospective tenants should tour common areas carefully and ask directly about noise policies and the towing company's relationship to the complex. Staff turnover appears to have affected consistency in management oversight.

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Sur512
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Leasing staff, especially Rashod, earn consistent praise for making the move-in process smooth and welcoming. Once residents settle in, the experience diverges sharply: some report no issues, but others face recurring mold, broken appliances repeatedly, non-working amenities charged monthly, and security gaps that let unauthorized people enter buildings. Management becomes largely unreachable after signing, emails go unanswered for days, and emergency maintenance is distant and slow. The gap between the sales experience and post-move reality is stark enough that some long-term residents weigh leaving despite liking their units. Reviewers name specific staff members (Rashod, Miriam, Diane, Christian, Andy) who excel at onboarding. For those who encounter maintenance or safety problems, the business offers little recourse: no rent relief during uninhabitable periods, no compensation for contractor theft, and no apologies for egregious failures like a multi-hour lockout. Pool, gym, and common areas suffer from neglect and break-ins.

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Last updated 2026-09-22