Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
Residents praise the quiet, house-like setting with private yards and modern finishes, and several note excellent maintenance staff. However, reviews reveal a widening gap between initial and current management quality. Long wait times for repairs, unanswered calls, and unresolved issues like electrical faults dominate recent complaints, with residents reporting management avoidance and a shift toward purely transactional interactions.
Most families find The Legacy a welcoming home for aging relatives, citing staff warmth and a robust calendar of outings and events. Two serious concerns surface: a recent complaint about rudeness at intake, and an older incident where a memory care resident wandered off unsupervised.
Townhomes at Crystal Falls offers quiet Leander living with nice staging and trail access, but reviewers flag weak upgrade options, awkward all-upstairs layouts, and tight parking as real drawbacks for the $475k+ price point.
Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.
Last updated 2026-09-22
