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Bartz Ranch

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 140 Google reviews · How we rank ›

4.0(140) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Bartz Ranch
Location
Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Townhome & Garden-Style Communities
Reviews
140
Ranking
#346 in Luxury Apartments
Best for
Long-term renters comfortable with established management and willing to resolve issues directly with named staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Five years of strong resident loyalty sits alongside serious frustration. Regular renters praise Shawn, Debby, and Molly by name for swift maintenance and genuine care, citing clean units, well-kept pool and gym, and a quiet community. Yet newer complaints highlight a darker pattern: unresolved washing machine failures after five tickets, security deposits held beyond 30 days, and flat refusal to return $600-700 application fees when leases fall through. Paint peeling and thin walls draw note. The divide between longtime residents and those who hit billing or repair snags is sharp.

Three named staff members earn consistent praise for responsiveness and personal attention. Maintenance appears quick on routine work, but systemic issues (failed appliance repairs, fee retention) suggest management problems at the administrative level rather than on-site team limits.

Praised for
  • responsive maintenance team
  • clean grounds and units
  • friendly staff and management
  • well-maintained amenities
  • safe community
Watch-outs
  • recurring appliance repairs unresolved
  • security deposit retention
  • lease cancellation fee policy
  • thin walls and sound issues
  • limited parking
responsive-managementwell-maintainedfriendly-staffclean-common-areasquiet-communitysafe-secureslow-maintenanceunresponsive-maintenance
Best for: Long-term renters comfortable with established management and willing to resolve issues directly with named staff.
Think twice if: Applying for application fees or needing quick resolution on major appliance failures. Deposit return delays and fee retention practices have been disputed.

What this place gets right

  • named staff praised for personal care
  • quick routine maintenance response
  • clean, well-maintained grounds

Before you tour or apply

  • Maintenance lead Shawn praised for speed and professionalism
  • Manager Debby noted for treating tenants like family
  • Leasing staff Molly and Brandy mentioned for tours and follow-up
  • Five maintenance tickets filed for washing machine; issue unresolved after repairs
  • Security deposits withheld beyond 30 days
  • Application fees ($600-700) retained when leases cancelled within days
  • Clubhouse and pool recently renovated; building exteriors repainted

Resident ratings

Pet-Friendly Apartments
One resident praised the community as safe and welcoming for their dog; no negative pet-specific complaints
Luxury Apartments
Reviewers call it a 'diamond in the rough' with 'new car vibe' finishes and well-kept amenities, though some note peeling paint and thin walls

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
96
4
11
3
1
2
6
1
26

FAQ

What are the pet costs?
Pet deposit is $300, pet fee is $300, and monthly pet rent is $20 per pet, according to their website.
How long does it take to get a security deposit back?
Two residents report not receiving deposits ($250 and an unspecified amount) after 30+ days, citing disputes over repair charges. No positive refund timeline is documented in reviews.
What happens if I change my mind after applying?
Multiple residents report application fees ($600-700) were kept by the complex when they cancelled leases within days, despite management's explanation. This practice is disputed.
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Most residents stay for years, praising the staff as genuinely warm and the maintenance team as fast and dependable. The property is clean, amenities like the pool and fitness center work well, and leasing staff like Claire and Tammy are cited by name. The tradeoffs: walls are thin, so neighbors are audible, and management enforces lease rules firmly with swift penalties. New tenants should verify unit-specific details (ceiling lights, foundation level, elevator access) before signing. A solid pick for people who value responsive management and community atmosphere over complete soundproofing, or for those planning a longer stay who can build relationships with staff.

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Last updated 2026-09-22