Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Alara North Burnet

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 169 Google reviews · How we rank ›

4.1(169) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Alara North Burnet
Location
North Austin Civic Association, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
169
Ranking
#377 in Luxury Apartments
Best for
Long-term renters who value responsive, caring management and quiet community feel.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Staff, especially manager Eva, are known for responsive care and smooth move-ins. Most residents stay years and feel safe. One severe complaint documents roaches, ants, and water problems on move-in; the deposit was not refunded despite evidence. Infrastructure gaps like broken back gates and intermittent hot water undercut the strong management reputation.

Praised for
  • responsive, attentive management
  • long-term resident retention
  • clean, well-maintained property
  • smooth move-in process
  • safe community
Watch-outs
  • pest infestation in units
  • utility unreliability (hot water)
  • gate maintenance issues
  • deposit disputes
responsive-managementfriendly-staffwell-maintainedquiet-communitysafe-secureunresponsive-maintenance
Best for: Long-term renters who value responsive, caring management and quiet community feel.
Think twice if: Pest control standards appear inconsistent; one unit arrived infested with roaches and ants. Hot water outages reported. Verify unit condition before signing and document move-in thoroughly.

What this place gets right

  • Eva's responsive, attentive management
  • long lease retention (residents stay 5-15 years)
  • quiet, gated location
  • pet-friendly amenities (bark park, pool)

Before you tour or apply

  • Manager Eva widely praised by name for attentive resident care and smooth move-in process
  • Multiple residents report living 5-15 years at the property
  • One severe complaint: roaches, ants, spiders, and broken door on move-in; deposit ($900) not refunded despite photographic evidence
  • Intermittent hot water issues noted
  • Back gate frequently broken despite gated-community claim

Resident ratings

Luxury Apartments
Rent described as high but location and management offset cost; one unit arrived severely substandard with pest infestation.
Pet-Friendly Apartments
Bark park and resort pool praised; pet-friendly marketing supported by amenities and reviews.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

What keeps coming up

maintenance requestsamenitiesgated communityrenovationsquiet locationcaring staffrenewalresident carelaundry roomeasy process

How we scored this

How We Score
Star rating 39
Review volume 97
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
116
4
13
3
6
2
1
1
33

FAQ

Is Alara North Burnet pet-friendly?
Yes. The property offers a bark park and is marketed as pet-friendly, per their website.
Who is Eva, and why is she mentioned so often?
Eva is the leasing manager. Reviewers consistently name her for responsive, attentive care during inquiry and move-in, making the process smooth and stress-free.
How long do residents typically stay?
Multiple reviewers report 5-15 year tenures. Long-term retention is a strong pattern in reviews.
Request a quote

Similar apartment complexes nearby

Ashford Costa Azure Apartments
76

Ashford Costa Azure Apartments

4.5(233)✓ Google-verified

Five-star reviews consistently praise the cleanliness, responsive management, and strong amenities like pools and dog park. However, recent one-star reviews raise serious concerns: tenants report being charged double the advertised rent, air conditioning left unrepaired for months, and pest infestations. The 4.5 rating masks a stark divide between satisfied long-term residents and those who experienced billing disputes or slow maintenance responses.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
Brook Meadow Village
64

Brook Meadow Village

3.9(142)✓ Google-verified

Some residents praise the friendliness of staff like Audrey and Getsy, affordable rates, and nearby bus stops and grocery stores. However, a large group reports ongoing nightmares: maintenance requests ignored for weeks or months, roaches and rats in units, mold in HVAC systems, broken security gates letting vagrants in, and leasing staff withholding refunds. One resident's door fell during a laundry room visit; another faced move-out date changes and confiscated belongings. The complex appears to depend heavily on individual leasing staff quality; when management is attentive, residents stay content, but systemic maintenance failure undermines the property's habitability. New ownership or management changes have left some reviewers disappointed after what they describe as a better era under a previous maintenance person. Residents cite slow response times and a pattern of marking work orders complete without actually completing repairs.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
Ascent at Walnut Creek Apartments
51

Ascent at Walnut Creek Apartments

3.4(98)✓ Google-verified

Ascent is sharply split: newer residents and those who interacted with office staff like Paty praise responsive management and security, but a significant block reports months without air conditioning, silent water cuts, uncontrolled pest issues, and office staff who do not return calls or texts. Leasing practices have included bait-and-switch rent increases and slow, incomplete refunds. The complex appears to have seen leadership changes recently, with mixed results: some units benefit from attentive maintenance when systems are functioning, while others remain in disrepair.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22