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Aura High Pointe Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 49 Google reviews · How we rank ›

3.8(49) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Aura High Pointe Apartments
Location
River Place Centre, Austin
Service
Luxury Apartments
Reviews
49
Ranking
#301 in Luxury Apartments
Best for
Recent movers seeking upscale community events and attractive common spaces, if building maintenance is resolved.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents praise the grounds, staff warmth (especially Jennifer and Matthew), and community events, but serious building issues overshadow the luxury positioning. Recurring fire alarm malfunctions since early 2026, water damage from burst pipes, and amenities regularly offline have frustrated residents for months. Management delayed repairs and reportedly misled tenants about problems, raising safety and livability concerns despite attractive initial features.

Recent shift: Sentiment deteriorated sharply around February/March 2026 when fire alarm malfunctions began. Early five-star reviews (through January) praised the property and staff; subsequent reviews (March onward) cite escalating building defects and management unresponsiveness, indicating a shift from launch enthusiasm to serious operational problems.

Praised for
  • friendly, responsive staff (especially Jennifer and Matthew)
  • clean, well-maintained property and grounds
  • attractive amenities and resort-style pool
  • good location near Steiner Ranch
  • resident community events
Watch-outs
  • persistent fire alarm malfunctions in building 3 (months unresolved)
  • water damage, mold, and slow repairs
  • amenities frequently unavailable or poorly maintained (EV chargers, gym, lazy river)
  • poor management communication and unresponsiveness to complaints
friendly-staffwell-maintainedgreat-amenitiesslow-maintenanceunresponsive-maintenancerenovated-units
Best for: Recent movers seeking upscale community events and attractive common spaces, if building maintenance is resolved.
Think twice if: Fire alarm system malfunctions, water damage, and slow repairs have plagued the building since early 2026; management responsiveness has been inconsistent despite ongoing complaints.

What this place gets right

  • Attractive amenities (resort pool, lazy river, sky lounge)
  • Warm, professional leasing staff
  • Community events and resident engagement
  • New construction in convenient location

Before you tour or apply

  • Jennifer Sullivan and Matthew praised for professionalism and patience during leasing
  • Building 3 fire alarm system has malfunctioned repeatedly since February/March 2026; fire department responded 16+ times
  • January pipe burst took over two months to repair; mold growth reported
  • EV charging stations frequently non-functional or blocked
  • Fitness center often unavailable since move-in
  • Lazy river floats often deflated or scarce

Resident ratings

Luxury Apartments
Attractive units and grounds undercut by months of unresolved fire alarm faults, water damage, and amenity downtime.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

What keeps coming up

lazy riverluxury apartmentsleasing officefire departmentattention to detailfire alarmslocationamenitiescompensationstaff

How we scored this

How We Score
Star rating 25
Review volume 74
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
32
4
1
3
3
2
2
1
11

FAQ

What types of floor plans are available?
1-, 2-, and 3-bedroom apartments. Their website lists starting rents of $1,315 (1-bed), $1,799 (2-bed), and $2,750 (3-bed).
What amenities does the property have?
Resort-style pool, lazy river, fitness center, sky lounge, bike storage, dog park, and EV charging stations. Review reports indicate the pool is attractive and resident events are regularly held, though gym, EV chargers, and lazy river floats have had availability issues.
Is the property wheelchair accessible?
Yes, the property has wheelchair-accessible entrance and parking.
Request a quote

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Last updated 2026-09-22