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Cardinal Point Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 35 Google reviews · How we rank ›

3.9(35) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 Housing
Cardinal Point Apartments
Location
Four Points, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing
Reviews
35
Best for
Families valuing community resources and on-site programs over management stability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Strong community mission and support services draw residents, but management inconsistency undercuts the experience. Staff quality varies sharply: some property managers and technicians earn high praise, while others have faced complaints about responsiveness to serious issues like pest control and dismissive customer interactions. Parking enforcement remains a recurring frustration.

Recent shift: Management quality shifted during 2023-2024: after one reviewer's poor interaction with property manager Kathy, a subsequent manager named Christmas addressed concerns and earned praise, suggesting internal changes.

Praised for
  • staff care and professionalism when consistent
  • maintenance technicians responsive and competent
  • strong mission serving low-income families
  • community programs and on-site resources
Watch-outs
  • property management instability and turnover
  • unresponsive to maintenance issues, especially pest control
  • parking enforcement and lot management
  • inconsistent customer service depending on staff member
responsive-managementunresponsive-maintenancefriendly-staffpest-problemsparking-issueswell-maintained
Best for: Families valuing community resources and on-site programs over management stability.
Think twice if: Management turnover and unresponsive pest control have left tenants with unresolved health issues; parking enforcement inconsistent.

What this place gets right

  • Foundation Communities mission and support services
  • maintenance technicians praised for speed and skill
  • LEED-certified and wheelchair accessible
  • food pantry and learning center on-site

Before you tour or apply

  • Technicians Rabah and Jeremiah praised for speed and friendliness
  • Property manager Kathy received sharp criticism for lack of customer service; manager Christmas received praise for going above and beyond
  • Pest control vendor (third-party) unresponsive to six service requests over one year; one infestation called 'worst' the vendor had seen
  • Maintenance crew generally prompt; one long-term resident called Jeremiah 'amazing'

Resident ratings

Affordable & Section 8 Housing
On-site food pantry, learning center, and financial coaching praised; pest control and maintenance responsiveness inconsistent

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

What keeps coming up

kind staffkidsspacecompassionmanagementunderstandingemailscallswordcommunity

How we scored this

How We Score
Star rating 30
Review volume 68
Review recency 96
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
20
4
4
3
5
2
1
1
5

FAQ

What support services are available on-site?
Their website lists a free learning center, community food pantry, after-school and summer learning programs, adult education classes, computer lab, financial coaching, and tax preparation assistance.
Are there move-in specials?
1-bedroom units offer 2 months free rent; 2- and 3-bedroom units offer 1 month free.
Is the property accessible?
Yes, they have wheelchair-accessible entrances, parking, and state they are handicap friendly.

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Last updated 2026-09-08