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Cardinal Point Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 36 Google reviews · How we rank ›

3.9(36) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 Housing
Cardinal Point Apartments
Location
Four Points, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing
Reviews
36
Best for
Low-income families seeking stable housing and on-site educational or financial support services.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

The property works well for families seeking affordable housing with supportive services; residents praise the food pantry, learning center, and kind staff like Kathy and Jeremiah. Management and maintenance responsiveness are uneven, though: while some residents report quick answers, others faced months of ignored pest control requests and staff transitions that disrupted case management. Parking is consistently tight and poorly regulated.

Recent shift: Management turnover appears ongoing. A review from two years ago criticizes Kathy's customer service; a follow-up (also two years ago but dated 2/8/24) notes Christmas replaced her and was more helpful. Recent reviews (4 months, 3 months, one week ago) do not name management, suggesting either stability or less resident contact with the office.

Praised for
  • kind and responsive staff
  • clean, quiet, safe community
  • on-site resources (food pantry, learning center, programs)
  • skilled maintenance technicians
Watch-outs
  • chronic parking shortage and poor enforcement
  • inconsistent property management
  • unresponsive to maintenance requests
  • pest control issues
responsive-managementpoor-communicationclean-common-areaspest-problemsfriendly-staffslow-maintenancewell-maintainedparking-issues
Best for: Low-income families seeking stable housing and on-site educational or financial support services.
Think twice if: Parking is tight and often unregulated; responsiveness to maintenance requests and staff consistency have been inconsistent over time.

What this place gets right

  • affordable pricing with move-in specials
  • extensive on-site support services (food pantry, learning center, financial coaching)
  • LEED-certified
  • wheelchair accessible, pet-friendly

Before you tour or apply

  • Maintenance technicians Rabah and Jeremiah praised for speed and friendliness
  • Property managers Kathy, Michelle, Christmas, and James noted by name; Kathy's interactions strongly criticized for lack of customer service, while Christmas and Jeremiah earned praise
  • Third-party pest control contractor cited as unresponsive; resident waited six months with recurring roach issues
  • Move-in specials: 2 months free on 1-bedroom, 1 month free on 2-3 bedroom units

Resident ratings

Affordable & Section 8 Housing
Residents value the move-in incentives and on-site support programs; pest control response failures and parking problems undermine the value proposition.
Pet-Friendly Apartments
Pets are welcome; one resident kept pets through a four-year lease without issue (until pest problems arose from neighboring unit).

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

What keeps coming up

kind staffkidsspacecompassionmanagementunderstandingemailscallswordcommunity

How we scored this

How We Score
Star rating 30
Review volume 68
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
20
4
5
3
5
2
1
1
5

FAQ

What programs are available on-site?
The complex offers a food pantry, free learning center, after-school programs, summer learning programs, adult education classes, computer lab, financial coaching, and tax preparation assistance.
Are there move-in specials?
Yes. 1-bedroom apartments include 2 months free; 2- and 3-bedroom apartments include 1 month free.
Can I bring pets?
Yes, the complex welcomes pets and dogs.
Request a quote

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Last updated 2026-09-22