Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Bell Four Points Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 336 Google reviews · How we rank ›

4.3(336) 79 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Bell Four Points Apartments
Location
Four Points, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
336
Ranking
#20 in Luxury Apartments
Best for
Relocating professionals and pet owners seeking responsive management and a maintained community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Whitney, Luzelena, Luz, and Roger are the backbone here; residents repeatedly praise them by name for genuine helpfulness, prompt maintenance, and going above and beyond during moves and leasing. The grounds stay clean, the pool draws love, and pet owners find solid support.

Occasional rough spots surface: one prospective renter waited an hour after no one showed for a tour and the leasing office was closed, and parking gets tight when construction equipment sits for days. Most residents overlook these friction points, but they're real.

Praised for
  • responsive staff named Whitney, Luz, Luzelena, Roger
  • clean, well-maintained grounds and units
  • convenient Four Points location near shopping and dining
  • resort-style pool and strong amenities
  • pet-friendly community
Watch-outs
  • tour scheduling failures and office closures
  • limited parking in some sections during construction
responsive-managementwell-maintainedfriendly-staffgreat-amenitiesparking-issuessafe-secure
Best for: Relocating professionals and pet owners seeking responsive management and a maintained community.
Think twice if: Check tour scheduling in advance; parking can be tight in some sections during maintenance or construction.

What this place gets right

  • named, responsive staff who handle issues proactively
  • well-maintained grounds and clean units
  • resort pool and strong amenities package
  • pet play area and pet-friendly community

Before you tour or apply

  • Whitney, Luzelena (Luz), and Roger are repeatedly named for going above and beyond
  • Maintenance described as fast and reliable
  • Most staff bilingual
  • Virtual tours offered for out-of-area relocators
  • One-hour tour no-show after leasing office closure reported
  • Construction equipment blocked multiple parking spaces for days

Resident ratings

Luxury Apartments
Spacious units, clean interiors, reliable maintenance, resort-style amenities draw sustained praise from long-term residents.
Pet-Friendly Apartments
Pet play area and pet-friendly designation valued; reviewers cite it as a deciding factor in their choice to live here.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
258
4
18
3
7
2
5
1
48

FAQ

What are the standard unit sizes?
Studio, one-, two-, and three-bedroom apartments are available.
Is this complex pet-friendly?
Yes; the complex has a pet play area and welcomes pets.
Do you offer virtual tours?
Yes; staff can arrange virtual tours by phone for out-of-area renters.
Request a quote

Similar apartment complexes nearby

Cardinal Point Apartments
61

Cardinal Point Apartments

3.9(36)✓ Google-verifiedPublishes prices

The property works well for families seeking affordable housing with supportive services; residents praise the food pantry, learning center, and kind staff like Kathy and Jeremiah. Management and maintenance responsiveness are uneven, though: while some residents report quick answers, others faced months of ignored pest control requests and staff transitions that disrupted case management. Parking is consistently tight and poorly regulated.

Luxury ApartmentsAffordable & Section 8 Housing
View profile
Aura High Pointe Apartments
61

Aura High Pointe Apartments

3.8(49)✓ Google-verifiedPublishes prices

Residents praise the grounds, staff warmth (especially Jennifer and Matthew), and community events, but serious building issues overshadow the luxury positioning. Recurring fire alarm malfunctions since early 2026, water damage from burst pipes, and amenities regularly offline have frustrated residents for months. Management delayed repairs and reportedly misled tenants about problems, raising safety and livability concerns despite attractive initial features.

Luxury Apartments
View profile
Ellwood at Lake Travis
61

Ellwood at Lake Travis

3.6(635)✓ Google-verified

Ellwood presents a sharp divide: residents who land responsive maintenance (Franklin praised by name) and arrive to clean units report genuine satisfaction, especially families and students valuing the dog park and security. Others face weeks of no reply from leasing or maintenance, paperwork mistakes that multiply, and towing policies that catch renters off-guard. Common complaints center on gates left broken, overwhelming pet waste in parking areas, and management that grows evasive when tenants move out, sometimes sending accounts to collections without providing promised statements. The complex is not poorly built, but staff bandwidth and follow-through appear inconsistent. Guests pay $5 daily for parking; registered vehicles still face towing if rules are misunderstood. Those relocating from out of state reported long waits for email replies, though residents after move-in say maintenance responds quickly to work orders. The gap between what reviewers expect of a "luxury" property and what they experience with upkeep, communication, and accountability is the core tension.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22