Austin Apartment Reviews Guide
Menu

Bexley at Silverado

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 146 Google reviews · How we rank ›

4.0(146) 67 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Bexley at Silverado
Location
Cedar Park
Services
Student Housing, Luxury Apartments, Affordable & Section 8 Housing
Reviews
146
Ranking
#126 in Student Housing
Best for
Renters prioritizing leasing-stage experience and amenities; less ideal for those needing proactive ongoing management support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the leasing team (Maddy, Troi, Tori) for personal service, and highlight well-kept grounds with good amenities and responsive maintenance. However, a detailed recent review documents significant deterioration since an October management change: safety issues (dark areas, ice hazards), maintenance tickets resolved without notice, and a shift to written-only communication that residents feel discourages problem-solving. One resident also flagged unclear lease termination fee terms. The property appeals to those who encounter the leasing team but carries real risks for those needing ongoing management responsiveness.

Praised for
  • friendly and knowledgeable leasing staff
  • well-maintained grounds and amenities
  • responsive maintenance service
  • pet-friendly community
  • convenient Cedar Park location
Watch-outs
  • management communication barriers since October changeover
  • safety concerns: poor lighting and icy walkways
  • maintenance tickets closed without explanation
  • unclear repair timelines
  • lease termination fees not clearly filled in
friendly-staffresponsive-managementpoor-communicationunresponsive-maintenancewell-maintainedsafe-secure
Best for: Renters prioritizing leasing-stage experience and amenities; less ideal for those needing proactive ongoing management support.
Think twice if: You value ongoing management communication and rapid response to maintenance or safety issues; recent reviews document communication barriers and unresolved safety concerns since October management change.

What this place gets right

  • Leasing staff known by name for personal attention
  • Resort amenities including pool with beach entry and pet park
  • Well-maintained grounds
  • Pet-friendly units available

Before you tour or apply

  • Leasing consultants Maddy, Troi, and Tori named consistently for exceeding expectations
  • Maintenance tickets reported closed without comment or explanation
  • Management change occurred October 2024; resident experience deteriorated after
  • Current manager Victoria Jarvis restricts communication to written messages
  • Safety issues documented: insufficient walkway lighting and ice hazards in freezing weather

Resident ratings

Student Housing
First-time renters and young residents mention feeling welcomed and supported through leasing process.
Pet-Friendly Apartments
Fenced-in yards and pet park are praised; large pet park specifically mentioned as impressive.

How it stacks up

  • Rated 4 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
97
4
10
3
6
2
3
1
30

FAQ

Who are the leasing consultants?
Maddy, Troi (also listed as Tori/Troia), and Stephanie are mentioned by name in recent reviews as leasing staff.
What amenities are included?
Their website lists fully-appointed kitchens with stainless steel appliances, washer/dryer, resort-style pool with beach entry, fitness center, pet park, grilling area, business center, and coffee bar.
Is there a pet policy?
Yes, the property is pet-friendly with fenced-in yards available in select units and a pet park on the grounds.

Similar apartment complexes nearby

MAA Cedar Park
74

MAA Cedar Park

4.4(256)✓ Google-verifiedPublishes prices

Most residents report a peaceful, well-maintained complex with strong maintenance response and genuinely helpful staff like Heather, Johnny, and Dimitri. Serious gaps emerge: management dismisses noise complaints, security incidents lack adequate prevention, and some leasing staff interactions are cold or dismissive. Tenants who stay long-term praise the community; those encountering disputes with management feel unheard.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Latitude at Presidio
71

Latitude at Presidio

4.2(330)✓ Google-verifiedPublishes prices

Tours and leasing stand out for warmth and professionalism, especially through staff like Angela and Viri. Once inside, experiences split sharply: some residents praise the grounds, amenities, and quick responses; others endure chronic noise from neighbors, slow maintenance turnarounds measured in weeks or months, mishandled security deposits, and management indifference to noise complaints and unruly pets. Sound barriers between units are thin enough to hear conversations clearly. New management changes have coincided with deteriorating grounds and service.

Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly Apartments
The Allure Apartments
62

The Allure Apartments

3.8(202)✓ Google-verifiedPublishes prices

Long-term residents consistently report maintenance neglect: ceiling leaks left unfixed for months, broken dishwashers, windows unrepaired since January, and a roach infestation persisting despite repeated treatments. Recent movers praise the attractive grounds and helpful leasing staff, particularly Nick and Isabel, but management becomes distant and unresponsive once tenants move in. Many who stayed over 2 years left citing rising renewal prices, policy unenforcement, poor trash management, and broken gates. Short-term satisfaction masks serious operational decline under current leadership. Management has shifted priorities to cosmetic upgrades while ignoring resident complaints. Pest control visits twice monthly but underlying problems go unaddressed. Pricing during renewal reportedly jumps $300-400 above market. Staff turnover in the office has made follow-up difficult. Dog park lacks enforcement; common areas show neglect. Residents describe a stark gap between the beautiful first impression and the eroding experience that follows.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08