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The Allure Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 203 Google reviews · How we rank ›

3.8(203) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
The Allure Apartments
Location
Cedar Park
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
203
Ranking
#466 in Luxury Apartments
Best for
new residents planning short-term stays who value aesthetics and leasing staff support

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Five-star reviews consistently highlight the attractive property design, strong leasing team help (staff members Nick, JP, Isabella, and Brad named), and walkable Cedar Park location near shops and schools. However, a substantial portion of reviewers report slow maintenance response (washing machines, ceiling leaks, window damage taking months), a recurring roach infestation despite monthly treatments, broken security gates, and management unresponsiveness through both current and past leaders. Long-term residents describe a pattern of cosmetic upgrades while core problems like pest control and trash service remain unaddressed, paired with steep renewal price increases.

Recent shift: Reviewers with 10+ year tenures describe a clear decline following Berkshire Residential's takeover of management. Earlier reviews (2014-2022) report strong maintenance and helpful staff; reviews from 2022 onward increasingly cite management unresponsiveness, rising fees, and deferred maintenance on community safety and cleanliness. One resident was offered rent reduction for first two months and later learned this correlated with their unit's location near the dumpster during an active pest problem.

Praised for
  • beautiful grounds and amenities
  • helpful leasing and front desk staff
  • convenient Cedar Park location
  • quiet, safe neighborhood
Watch-outs
  • slow and unresponsive maintenance
  • persistent pest problems
  • poor management communication
  • excessive fees and rent hikes
  • inadequate trash collection and common area upkeep
friendly-staffwell-maintainedsafe-securequiet-communitypest-problemsunresponsive-maintenanceslow-maintenanceoverpriced
Best for: new residents planning short-term stays who value aesthetics and leasing staff support
Think twice if: you need reliable maintenance response, are sensitive to pest issues, or plan to renew long-term (renewals reportedly cost $300-400 more per month)

What this place gets right

  • attractive property design praised by new residents
  • leasing team members actively named as helpful
  • walkable location near shopping, schools, and dining

Before you tour or apply

  • Named helpful leasing staff: Nick, JP, Isabella, Brad
  • Pet rent $15 per pet; pet fee $500 per pet (per their website)
  • Recurring roach infestation reported despite twice-monthly pest control treatments
  • Multiple residents report ceiling leaks and window damage unresolved for months
  • Security gates frequently broken, allowing non-residents onto property
  • Trash service gaps reported; package room system promised but never delivered
  • Long-time resident (10-year tenure) praised maintenance responsiveness until recent management transition
  • Berkshire Residential now manages property; reviews cite deterioration under new management

Resident ratings

Pet-Friendly Apartments
Dog park available but reviewers note persistent dog waste accumulation and poor common area maintenance; pet rent charged ($15/pet, $500 fee) but enforcement of rules lacking
Student Housing
Limited review evidence; one older review (10 years ago) noted strict policies toward children but no designated play area despite proximity to elementary schools

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Score
Star rating 22
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30

Breaking down the ratings

5
118
4
25
3
5
2
9
1
46

FAQ

Are pets allowed?
Yes. Pet rent is $15 per pet per month; pet fee is $500 per pet. The community has a dog park.
What is the renewal rent increase?
Multiple residents report renewal quotes are $300 to $400 higher per month than initial lease rates for the same floor plan.
How quickly does maintenance respond?
Experience varies widely. Some residents report fast fixes for minor issues; others report waits of days to months for appliance repairs and water damage (washing machines, ceiling leaks). One long-time resident praised pre-2022 response times but noted decline after management change.

Similar apartment complexes nearby

MAA Cedar Park
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Most residents report good maintenance and kind staff, with several praising quick response times and well-kept grounds. However, a significant minority face serious issues: noise complaints go unanswered, one break-in prompted only a weak corporate referral instead of visible security upgrades, and approval processes for ESA animals are described as needlessly restrictive. Some renters have also encountered rude leasing staff.

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Bexley at Silverado
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Bexley at Silverado

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Bexley Silverado divides sharply between residents thrilled with the leasing team and grounds and those frustrated by move-in defects and management responsiveness. Early months deliver friendly staff (Maddy and Troi stand out) and well-kept common areas, but serious problems emerge: broken appliances on arrival, dirty unit conditions, safety gaps like unlit walkways, and maintenance tickets that close without explanation. Recent management changes and avoidance of direct communication have escalated concerns, leaving some residents feeling unsupported through legitimate issues.

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Vera Cedar Park
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Vera Cedar Park

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Most residents praise responsive staff and a convenient Cedar Park location near shops, restaurants, and HEB, with quick maintenance response (often within 24 hours). Recurring infrastructure problems-broken elevators, poor soundproofing, faulty HVAC, and inconsistent trash removal-undermine the experience for some, despite genuinely helpful on-site workers and community events. The team shines through: Jack handles leasing with patience and positivity, while maintenance staff like Emanuel work efficiently. High ceilings, covered parking, and amenities like a gym, pool, and yoga room appeal to residents. Yet at rents over $2,000 per month, elevator entrapments, hallway cockroaches from trash backups, and fourth-floor HVAC noise are significant failings attributed to Greystar property management, not the staff.

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Last updated 2026-09-22