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MAA Cedar Park

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 256 Google reviews · How we rank ›

4.4(256) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly ApartmentsStudent Housing
MAA Cedar Park
Location
Cedar Park
Services
Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
Reviews
256
Ranking
#122 in Luxury Apartments
Best for
Residents seeking a peaceful, well-maintained community who do not anticipate disputes with management or have noise-related concerns.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents report a peaceful, well-maintained complex with strong maintenance response and genuinely helpful staff like Heather, Johnny, and Dimitri. Serious gaps emerge: management dismisses noise complaints, security incidents lack adequate prevention, and some leasing staff interactions are cold or dismissive. Tenants who stay long-term praise the community; those encountering disputes with management feel unheard.

Praised for
  • responsive maintenance crew
  • friendly and helpful office staff
  • well-maintained grounds and common areas
  • safe and peaceful community
Watch-outs
  • noise complaints ignored by management
  • poor leasing office customer service in isolated incidents
  • security concerns not adequately addressed
  • ESA animal approval process difficult
  • smoke odor issues unresolved
responsive-managementwell-maintainedfriendly-staffquiet-communityclean-common-areassafe-secureunresponsive-maintenancepoor-communication
Best for: Residents seeking a peaceful, well-maintained community who do not anticipate disputes with management or have noise-related concerns.
Think twice if: Noise sensitivity or security concerns: complaints about unresponsive management on both fronts are documented.

What this place gets right

  • speedy maintenance response for urgent repairs
  • experienced staff named in reviews
  • well-kept landscaping and grounds
  • prompt gate and facility repairs

Before you tour or apply

  • Technician Johnny replaced HVAC system within days of emergency call and managed cooling throughout weekend
  • Maintenance tech Dimitri and technician Jason also named for responsiveness
  • Leasing staff Heather, Alara, and Hazel noted for exceptional customer service
  • Grab bar installation for mobility access performed by maintenance crew
  • Dog park gate repairs completed quickly after damage
  • Residents report response times to leasing inquiries under 5 minutes in at least one case

Resident ratings

Pet-Friendly Apartments
Dog park available but ESA approval process noted as extremely difficult despite proper documentation
Luxury Apartments
Well-maintained grounds and serene setting; fitness center and pool praised, though requests for additional equipment expressed

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
200
4
22
3
3
2
7
1
24

FAQ

How quickly can maintenance respond to urgent repairs?
After-hours emergency calls receive same-day or next-day technician visits. One resident's HVAC replacement occurred within a few days of the emergency call, with technician follow-up over the weekend.
What amenities are included at MAA Cedar Park?
Pool, fitness center, dog park, car care center, smart home technology, and in-unit washer and dryer in select units.
Are ESA animals allowed?
Per reviews, ESA approval is difficult even with proper documentation and certifications.

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Most residents praise the leasing team (Maddy, Troi, Tori) for personal service, and highlight well-kept grounds with good amenities and responsive maintenance. However, a detailed recent review documents significant deterioration since an October management change: safety issues (dark areas, ice hazards), maintenance tickets resolved without notice, and a shift to written-only communication that residents feel discourages problem-solving. One resident also flagged unclear lease termination fee terms. The property appeals to those who encounter the leasing team but carries real risks for those needing ongoing management responsiveness.

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Tours and leasing stand out for warmth and professionalism, especially through staff like Angela and Viri. Once inside, experiences split sharply: some residents praise the grounds, amenities, and quick responses; others endure chronic noise from neighbors, slow maintenance turnarounds measured in weeks or months, mishandled security deposits, and management indifference to noise complaints and unruly pets. Sound barriers between units are thin enough to hear conversations clearly. New management changes have coincided with deteriorating grounds and service.

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Long-term residents consistently report maintenance neglect: ceiling leaks left unfixed for months, broken dishwashers, windows unrepaired since January, and a roach infestation persisting despite repeated treatments. Recent movers praise the attractive grounds and helpful leasing staff, particularly Nick and Isabel, but management becomes distant and unresponsive once tenants move in. Many who stayed over 2 years left citing rising renewal prices, policy unenforcement, poor trash management, and broken gates. Short-term satisfaction masks serious operational decline under current leadership. Management has shifted priorities to cosmetic upgrades while ignoring resident complaints. Pest control visits twice monthly but underlying problems go unaddressed. Pricing during renewal reportedly jumps $300-400 above market. Staff turnover in the office has made follow-up difficult. Dog park lacks enforcement; common areas show neglect. Residents describe a stark gap between the beautiful first impression and the eroding experience that follows.

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Last updated 2026-09-08