Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Latitude at Presidio

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 331 Google reviews · How we rank ›

4.2(331) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Latitude at Presidio
Location
Cedar Park
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
331
Ranking
#155 in Luxury Apartments
Best for
Prospective renters prioritizing leasing-office experience and upfront tours; caution advised for long-term relocation planning.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Tours and leasing staff earn consistent praise for attentiveness, but long-term residents report a disconnect between arrival and reality. Once in, many face slow repairs, unresponsive office staff, poor sound insulation, and escalating disputes over deposits and charges. Pet owners report neighbors ignoring cleanup rules; management either ignores complaints or reaches out ineffectually. A subset reports the opposite: two-year-plus residents praise cleanliness, gym quality, and responsiveness to urgent issues. The gap between five-star tours and one-star move-out experiences suggests inconsistent operations or significant management transitions.

Praised for
  • welcoming, knowledgeable leasing staff (Angela, Viri, AJ)
  • smooth move-in and touring experience
  • well-maintained common areas and amenities when functioning
  • responsive management during good periods
Watch-outs
  • unresponsive maintenance and front office staff
  • poor soundproofing between units
  • inconsistent enforcement of lease rules (noise, pets, smoking)
  • management handling of move-out disputes and deposits
  • maintenance emergencies treated as low priority
responsive-managementpoor-communicationslow-maintenancenoisy-neighborsunresponsive-maintenancefriendly-staff
Best for: Prospective renters prioritizing leasing-office experience and upfront tours; caution advised for long-term relocation planning.
Think twice if: Noise sensitivity or dependence on prompt maintenance: sound insulation is weak, and response times for non-emergency repairs stretch months.

What this place gets right

  • Leasing team praised by touring prospects (Angela, Viri, AJ named repeatedly)
  • Fast, documented move-in process during tours
  • Premium gym and pool amenities when maintained

Before you tour or apply

  • Angela (leasing agent) mentioned in three five-star reviews for professionalism and attentiveness
  • Viri (leasing consultant) and AJ (property manager) named in positive touring reviews
  • Pet fees: $350 non-refundable per pet, $20/month per pet (per website)
  • Multiple residents report 1–3 month waits for maintenance
  • One tenant waited over one year for internet provider issue to be resolved
  • Maintenance requires calling after-hours emergency line; calls disconnect if issue does not match pre-listed categories
  • Move-out disputes include deposit withholding, damage charges on pre-damaged appliances, and retroactive fees months after departure

Resident ratings

Luxury Apartments
Touring experience praised; long-term residents report poor soundproofing, slow repairs, and management conflicts over deposits.
Pet-Friendly Apartments
Pet fees charged but enforcement of cleanup and noise rules inconsistent; some residents report neglected pet waste bins and unaddressed dog noise complaints.
Student Housing
No specific student-related praise or complaint in reviews.
Townhome & Garden-Style Communities
Unit quality praised by some for views and layout; others cite thin walls, cheap carpet, and poor construction quality.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
245
4
22
3
7
2
5
1
52

FAQ

What are the pet fees at Latitude at Presidio?
The business charges a $350 non-refundable fee per pet and $20 per month in pet rent per pet.
How long does maintenance typically take?
Reviews report waits ranging from one to three months for non-emergency repairs. After-hours emergency line disconnects calls that do not match pre-categorized emergencies.
What is the move-in process like?
Leasing agents (Angela, Viri, AJ mentioned by name) receive praise for fast, smooth applications and tours; however, post-move disputes over deposits and charges are frequently cited.
Request a quote

Similar apartment complexes nearby

MAA Cedar Park
75

MAA Cedar Park

4.5(257)✓ Google-verifiedPublishes prices

Most residents report good maintenance and kind staff, with several praising quick response times and well-kept grounds. However, a significant minority face serious issues: noise complaints go unanswered, one break-in prompted only a weak corporate referral instead of visible security upgrades, and approval processes for ESA animals are described as needlessly restrictive. Some renters have also encountered rude leasing staff.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Bexley at Silverado
65

Bexley at Silverado

3.9(147)✓ Google-verified

Bexley Silverado divides sharply between residents thrilled with the leasing team and grounds and those frustrated by move-in defects and management responsiveness. Early months deliver friendly staff (Maddy and Troi stand out) and well-kept common areas, but serious problems emerge: broken appliances on arrival, dirty unit conditions, safety gaps like unlit walkways, and maintenance tickets that close without explanation. Recent management changes and avoidance of direct communication have escalated concerns, leaving some residents feeling unsupported through legitimate issues.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
View profile
MAA Brushy Creek
73

MAA Brushy Creek

4.1(150)✓ Google-verifiedPublishes prices

The maintenance team earns consistent praise for same-day repairs and responsive service, with several residents naming Elido, Andres, Fran, and Andrea as standouts. Leasing experience splits sharply: Rachel and Kelsie Paul are repeatedly highlighted for patient, thorough service, but other staff members have drawn complaints for dismissive attitudes and confusion during tours. Amenities including the pool, fitness center, and pet park are well-regarded. Location in Cedar Park near good schools and shopping is a draw. The main friction point is Spectrum internet as the sole provider, which some residents report as expensive and poor quality. Rent increases and aging landscaping in some patio areas are minor gripes among otherwise satisfied longer-term residents.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22