Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

The Creek Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 226 Google reviews · How we rank ›

3.8(226) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly Apartments
The Creek Apartments
Location
Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
226
Ranking
#373 in Luxury Apartments
Best for
Visitors or relocating families prioritizing welcoming staff and nature-focused amenities over unit condition.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

Praised for
  • friendly and welcoming staff
  • responsive maintenance
  • peaceful setting with creek access
  • property manager Charlotte praised
Watch-outs
  • mold and pest infestations
  • poor maintenance and dirty units
  • unresponsive management by email
  • thin walls and noise
  • inconsistent enforcement and towing policy
friendly-staffresponsive-managementunresponsive-maintenancepest-problemspoor-soundproofingwell-maintained
Best for: Visitors or relocating families prioritizing welcoming staff and nature-focused amenities over unit condition.
Think twice if: Pest and mold issues are deal-breakers, or you need reliable email communication and consistently maintained units before move-in.

What this place gets right

  • Friendly property management team
  • Quick maintenance response
  • Creek and natural setting
  • Dog park and community amenities

Before you tour or apply

  • Property manager Charlotte consistently named for helpfulness and communication
  • Maintenance staff praised for timely work order completion
  • Mold and roach infestations noted in multiple units
  • Mice in ceiling and units reported as ongoing since January
  • Security breach: unlocked office with unguarded apartment keys and decoding binder
  • Thin walls cause noise complaints from upstairs residents
  • Pool described as frequently filthy
  • Entry road damaged reviewer's car

Resident ratings

Pet-Friendly Apartments
Dog park appreciated, but inconsistent pet waste cleanup and off-leash dogs reported.
Luxury Apartments
Fresh paint masked deeper maintenance and cleanliness issues; move-in units not ready for premium pricing.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
147
4
9
3
7
2
3
1
60

FAQ

Is the property safe?
A reviewer reported finding the management office unlocked after hours with unsecured apartment keys accessible. Multiple residents flagged security and maintenance concerns.
How responsive is maintenance?
Several reviewers praise quick work order responses from maintenance staff. Email communication with the office is slower; phone calls are reportedly more reliable.
Are there pet amenities?
Yes, there is a dog park. However, reviews note inconsistent pet waste cleanup and some residents let dogs off-leash.
Request a quote

Similar apartment complexes nearby

Rocking Horse Ranch
71

Rocking Horse Ranch

3.8(199)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the mix of maintained grounds, attentive management, and nearby shopping. Staff members like JC or Julio are named for their helpfulness. Most overlook age-related repairs or occasional pest issues near the creek as normal tradeoffs for reasonable rent and a stable community. Strengths include two pools, nature trail access, and a diverse resident base. The move-in process is described as smooth. Some note being in Round Rock with easy I-35 access; HEB and dining are walkable. Pet-friendly options and varied floor plans (including ones with large patios and storage) appeal to families and long-term renters who value consistency over newness.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile
MS
33 low data

Main Street Square Apartments

2.7(9)

Main Street Square Apartments in Round Rock is a budget option marked by serious drawbacks. Persistent parking scarcity, aging unit conditions, uninvited maintenance entries, and loud neighbors frustrate long-term residents. A 2.7 rating across 9 reviews reflects deep dissatisfaction.

Luxury ApartmentsStudent Housing
View profile
Summerset Apartments
61

Summerset Apartments

3.7(45)✓ Google-verifiedPublishes prices

Summerset delivers consistent value for quiet, family-friendly living in Round Rock. The complex keeps grounds clean and handles most maintenance quickly, though some major repairs (AC, appliances) have dragged. Staff split opinions sharply: leasing team often praised by name, but office management has triggered serious complaints about rudeness and disputes.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08