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MAA Ashton Oaks

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 336 Google reviews · How we rank ›

3.9(336) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsStudent HousingPet-Friendly Apartments
MAA Ashton Oaks
Location
Round Rock
Services
Luxury Apartments, Senior Living Apartments, Student Housing
Reviews
336
Ranking
#198 in Luxury Apartments
Best for
Renters valuing responsive maintenance and friendly staff in a well-maintained community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Strong maintenance and leasing teams earn consistent praise for professional work and genuine warmth. One recent severe complaint about roaches marks a significant concern that conflicts with the broader positive feedback on cleanliness and upkeep.

Praised for
  • friendly and responsive maintenance staff
  • clean, well-maintained grounds
  • helpful leasing and office team
  • smooth move-in process
Watch-outs
  • pest problems (roaches)
  • inconsistent service quality
friendly-staffwell-maintainedresponsive-managementpest-problems
Best for: Renters valuing responsive maintenance and friendly staff in a well-maintained community.
Think twice if: A recent pest complaint suggests confirming current pest management status before signing.

What this place gets right

  • responsive maintenance team
  • professional leasing staff
  • well-landscaped grounds
  • full resort-style amenities

Before you tour or apply

  • Maintenance staff named Ricardo and James praised for quick response and professional work
  • Leasing agent Jessica noted for patience and support during move-in
  • 24-hour on-call maintenance available
  • Multiple reviewers cite speedy repairs and cheerful service

Resident ratings

Pet-Friendly Apartments
Website lists pet-friendly units; no review evidence of pet-specific experience.
Luxury Apartments
Reviewers praise resort amenities, grounds, and professional service.
Senior Living Apartments
No review evidence of senior-specific services or experience.
Student Housing
No review evidence of student-specific services or experience.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Breaking down the ratings

5
223
4
24
3
8
2
6
1
75

FAQ

What is the fastest maintenance response time?
Multiple reviewers report immediate response; 24-hour on-call maintenance is available.
Are pets allowed?
Yes, the business lists pet-friendly apartments among its services.
Request a quote

Similar apartment complexes nearby

Rocking Horse Ranch
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3.8(199)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the mix of maintained grounds, attentive management, and nearby shopping. Staff members like JC or Julio are named for their helpfulness. Most overlook age-related repairs or occasional pest issues near the creek as normal tradeoffs for reasonable rent and a stable community. Strengths include two pools, nature trail access, and a diverse resident base. The move-in process is described as smooth. Some note being in Round Rock with easy I-35 access; HEB and dining are walkable. Pet-friendly options and varied floor plans (including ones with large patios and storage) appeal to families and long-term renters who value consistency over newness.

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The Creek Apartments
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The Creek Apartments

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Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

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The Palmer Apartment Homes
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The Palmer Apartment Homes

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Many residents enjoy fast maintenance turnaround, attentive leasing staff (especially John and Amanda), and a well-kept property with good Round Rock access. However, accessibility problems, damaged flooring, escalating fee disputes, and unresponsive higher management have frustrated others; pool closures and noise control have also waned. The gap between appearance and lived experience drives mixed ratings. Frontline staff consistently help, but problems emerge when issues go to upper management. Disabled residents, those sensitive to noise (train audible on south side), and EV drivers should ask specific questions before signing. Maintenance executes quickly once a work order lands.

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Last updated 2026-09-22