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Lenox Burnet

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 63 Google reviews · How we rank ›

4.2(63) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Lenox Burnet
Location
Brentwood, Austin
Service
Luxury Apartments
Reviews
63
Ranking
#406 in Luxury Apartments
Best for
Renters prioritizing responsive staff and well-maintained amenities in a walkable North Loop neighborhood.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Most tenants experience attentive leasing staff and skilled maintenance that handle problems promptly, plus beautiful common areas in a walkable North Loop neighborhood. However, some residents report the pool echoes into units, narrow parking makes maneuvering stressful, and occasional access doors have broken down; management's responsiveness varies by staff member, and a few requests have taken weeks to resolve.

The property excels at staffing-named technicians like Jose and leasing consultants like Britton and Taylor go above and beyond for move-ins and urgent issues. Floor plans range from 644 to 886 square feet with starting rents from $1,880 to $2,445 monthly. Amenities include an on-demand fitness center, pools, and gated parking, though the complex lacks a call box for deliveries.

Praised for
  • responsive maintenance staff named (Jose, Jaxson)
  • professional leasing team (Gil, Britton, Taylor, Jackson, Tyler, Larry)
  • beautiful, well-maintained property
  • excellent amenities (pool, gym, sky lounge)
  • convenient North Loop location near restaurants and shops
  • quiet units with good soundproofing overall
Watch-outs
  • pool area echoes loudly into units
  • occasional soundproofing issues from hallway/neighbors
  • slow response times on some maintenance requests
  • access door failures and elevator issues
  • parking garage too narrow for two vehicles
  • no call box for visitors or deliveries
  • occasional pest problems (ants)
responsive-managementwell-maintainedfriendly-staffgreat-amenitiesquiet-communitynoisy-neighborsparking-issues
Best for: Renters prioritizing responsive staff and well-maintained amenities in a walkable North Loop neighborhood.
Think twice if: Sound from pool and hallways disrupts quiet; narrow parking garage and occasional access door failures frustrate some residents.

What this place gets right

  • Named leasing staff (Gil, Britton, Taylor) praised for going above and beyond on move-ins
  • Maintenance technician Jose consistently praised for prompt, thorough work
  • Beautiful amenities including pool, gym, and sky lounge
  • Walkable location near H-E-B, Gold's Gym, restaurants

Before you tour or apply

  • Maintenance technician Jose named in multiple reviews for prompt, thorough repairs
  • Leasing consultant Britton praised for addressing parking issues immediately
  • Leasing consultant Taylor noted for lengthy, informative tours that result in applications
  • Assistant Manager Britton and Manager mentioned for going above and beyond during lease signings
  • Maintenance technician Jaxson resolved washer in one month and water heater within 24 hours during winter storm
  • Hallway vents noted as design flaw that reduces bedroom door sound blocking
  • Pool echoes reported by residents on upper floors, especially during group gatherings
  • Access doors have failed; one blocked off for extended periods

Resident ratings

Luxury Apartments
Units praised as beautiful and well-maintained; spacious layouts with excellent amenities; some soundproofing complaints from neighbors and pool noise.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

What keeps coming up

spacious unitspool accesshelpful staffsoundproofingstunning apartmentfriendly leasing consultanttourapplication processtidy staffnew property

How we scored this

How We Score
Star rating 43
Review volume 78
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Breaking down the ratings

5
47
4
3
3
2
2
3
1
8

FAQ

What floor plans and prices does Lenox Burnet offer?
One-bedroom units from 644 to 768 sq ft starting at $1,880–$2,000 monthly; two-bedroom at 886 sq ft starting at $2,445 monthly.
Is parking included, and what issues have residents noted?
Gated parking garage is included, but it is very narrow. Multiple residents report difficulty maneuvering two vehicles side-by-side and cars speeding around blind corners.
How quickly does maintenance respond to requests?
Most repairs are handled quickly (water heater within 24 hours reported), but some requests like washer replacement took a month. Response time varies.

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Last updated 2026-09-08