Austin Apartment Reviews Guide
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Austin Midtown

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 112 Google reviews · How we rank ›

4.2(112) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Austin Midtown
Location
Allandale, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
112
Ranking
#236 in Luxury Apartments
Best for
Residents prioritizing walkability and community events, comfortable with older architecture and noise awareness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the leasing team and location, but experiences split sharply on habitability. Strong positive reviews highlight Daki and Lisa's customer care, proximity to Shoal Creek trails and local spots, responsive maintenance for routine fixes, and a genuine community vibe with regular events. However, several residents report months-long struggles with pests, water/AC outages, and unresolved service tickets-one noted a roof leak that went unaddressed for over a month, triggering a fire alarm. Sound travel between units is a consistent friction point, especially on ground floors. Mold discovery and the legal non-disclosure demand raised serious concerns about management transparency and accountability.

Past management changes and staff turnover appear to have affected consistency. Current leasing and maintenance staff are well-regarded, but older complaints suggest prior lapses in follow-through. The complex is older but visibly maintained; unit quality varies by location and floor.

Praised for
  • friendly, attentive leasing staff (Daki, Lisa named repeatedly)
  • quick, responsive maintenance for most repairs
  • walkable location near restaurants and shops
  • well-maintained grounds and parking areas
  • community events and social atmosphere
  • quiet neighborhood feel with shaded pathways
Watch-outs
  • noise transmission between units (upstairs footsteps, traffic)
  • poor soundproofing and single-pane windows
  • recurring pest issues (roaches, mice, ants)
  • unresponsive or closed maintenance tickets for ongoing problems
  • poor water pressure and AC failures
  • mold not addressed until outside inspection forced action
responsive-managementunresponsive-maintenancewell-maintainednoisy-neighborsclean-common-areaspest-problemsfriendly-staffslow-maintenance
Best for: Residents prioritizing walkability and community events, comfortable with older architecture and noise awareness.
Think twice if: Sound carries heavily between units; pest issues and AC/water outages have recurred; ground-floor units report significant noise from neighbors above.

What this place gets right

  • Walkable neighborhood location (Shoal Creek, restaurants, retail nearby)
  • Named leasing staff (Daki, Lisa) known for responsiveness and resident care
  • Community events and social programming for residents
  • Older units with well-maintained grounds and updated finishes

Before you tour or apply

  • Leasing staff: Daki and Lisa named as consistently helpful across multiple reviews
  • Maintenance: responsiveness praised for routine fixes; older complaints of closed tickets and ignored requests
  • Community events: regular resident socializing organized by office
  • Amenities: 2 swimming pools, dog park, shaded pathways, no forced package service or valet trash
  • Unit variations: smaller 1-bedrooms lack washer-dryer hookups; unit location affects noise and private porch access
  • Recent changes: fence installation completed (as of June 2026 update); prior management changes documented

Resident ratings

Luxury Apartments
Older architecture updated with finishes; well-maintained but unit quality and noise isolation vary by location.
Pet-Friendly Apartments
Dog park, shaded pathways, and community of pet owners; one review noted irresponsible owners not cleaning up waste.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

How We Score
Star rating 44
Review volume 89
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
80
4
10
3
2
2
8
1
12

FAQ

Do all apartments have washer-dryer hookups?
No. Smaller 1-bedroom units do not have hookups; 2-bedroom and some larger 1-bedrooms do. Confirm before signing.
Is parking included?
Yes, carport parking is included.
Can I choose my internet and cable provider?
Yes. You can choose your own cable and internet provider; there is no forced package service.
Request a quote

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Last updated 2026-09-08