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ATX North Apartment Homes

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 42 Google reviews · How we rank ›

2.7(42) 51 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
ATX North Apartment Homes
Location
Crestview, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
42
Ranking
#612 in Luxury Apartments
Best for
Pet owners and early-career professionals willing to accept maintenance delays and inconsistent management responsiveness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

ATX North offers attractive units and pools, with a few staff members genuinely attentive to tenant concerns. However, half the reviews are one or two stars, driven by chronic maintenance failures, unresponsive management during emergencies, security deposit disputes, and aggressive enforcement of minor lease violations. The complex appears to swing between excellent and problematic depending on which staff member you reach.

Praised for
  • Responsive, named management staff (Brenda, Milagros, Audrey, Stephanie, Alex, Imani)
  • Clean, well-maintained units and common areas
  • Good amenities: dog park, pool, fitness center
  • Smooth move-in process for those with attentive leasing staff
Watch-outs
  • Maintenance delays and understaffing; single technician covering multiple properties
  • Unresponsive office: no answer to calls, emails, or in-person visits
  • Security deposit non-return and poor documentation handling
  • Serious unit defects: AC leaks, mold, plumbing backups, electrical issues not resolved
  • Heavy-handed enforcement: fines for minor violations like flower pots and chairs
responsive-managementpoor-communicationwell-maintainedunresponsive-maintenancerenovated-unitsslow-maintenancefriendly-staffoverpriced
Best for: Pet owners and early-career professionals willing to accept maintenance delays and inconsistent management responsiveness.
Think twice if: You need reliable emergency maintenance, timely security deposit returns, or lenient lease enforcement. AC and plumbing repairs have historically taken weeks; office contact remains difficult for many.

What this place gets right

  • Some staff members (Brenda, Milagros, Audrey, Stephanie) highly responsive to tenant issues
  • Attractive, clean units with modern finishes
  • Full amenities: dog park, pool, fitness center, on-site parking
  • Pet-friendly

Before you tour or apply

  • Named staff praised: Brenda, Milagros, Audrey, Stephanie, Alex (maintenance), Imani (leasing)
  • 24-hour emergency maintenance claimed on website; reviews show single technician serving multiple properties, leading to week-long delays
  • White glove move-in service advertised; experienced inconsistently depending on leasing agent
  • Security deposit disputes: multiple residents report non-return after months with no communication
  • Maintenance issues documented: AC leaks, mold growth, plumbing backups, electrical problems
  • Enforcement: residents fined $50 for flower pots and chairs outside units
  • Dog park and pool maintained to standards praised by several residents

Resident ratings

Luxury Apartments
Beautiful, clean units attract praise, but chronic AC, plumbing, and electrical failures undermine luxury positioning. Move-in service depends heavily on staff member assigned.

How it stacks up

  • Rated 2.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

beautiful unitsHas laundry roomrenovatedsecurity deposithot watermaintenancerentmanagementstaffoffice

How we scored this

How We Score
Star rating 0
Review volume 71
Review recency 84
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
13
4
5
3
1
2
2
1
21

FAQ

How long does maintenance typically take?
Highly variable. Some residents report same-day responses from specific technicians (Alex); others waited a week for AC repair and two weeks for ongoing AC leaks. The complex operates with one technician covering multiple properties.
Will I get my security deposit back?
Not guaranteed. Multiple residents report non-return after months with no office communication or updates. Have documentation and email correspondence in writing.
What is the enforcement policy on minor lease violations?
The complex has issued $50 fines for items like flower pots and chairs outside unit doors. Management enforces strictly.

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Luxury Apartments

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Last updated 2026-09-08