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ATX North Apartment Homes

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 43 Google reviews · How we rank ›

2.7(43) 51 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
ATX North Apartment Homes
Location
Crestview, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
43
Ranking
#616 in Luxury Apartments
Best for
Professionals and pet owners seeking luxury apartments with active management and pet-friendly amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Five-star reviewers praise the management team, cleanliness, and pet amenities; recent reviews highlight helpful staff members resolving utility and neighbor disputes. Older one-star complaints document chronic maintenance delays (AC unrepaired for a week, mold growth, ongoing AC leaks), unreachable management, withheld security deposits, and poor safety communication after a parking lot homicide. The complex shows a split between positive recent experiences and serious unresolved issues from earlier residents.

Praised for
  • responsive management staff
  • clean, well-maintained units
  • helpful office team (Audrey, Milagros, Brenda, Stephanie, Imani)
  • pet amenities (dog park, pool)
Watch-outs
  • slow/unreliable maintenance response
  • unresponsive office and management
  • security deposit non-refund
  • AC and plumbing failures
  • poor safety response (double homicide no resident communication)
responsive-managementunresponsive-maintenancewell-maintainedslow-maintenancefriendly-staffclean-common-areas
Best for: Professionals and pet owners seeking luxury apartments with active management and pet-friendly amenities.
Think twice if: Tenants relying on quick maintenance response; prior complaints show weeks-long AC and plumbing delays and unreturned security deposits.

What this place gets right

  • Dog park and maintained pool
  • On-site management and white glove move-in
  • Responsive office staff (named team members)
  • Wheelchair accessible

Before you tour or apply

  • Named staff: Audrey (utility issues), Milagros and Brenda (management), Stephanie (office), Imani Welch (leasing), Alex (maintenance)
  • Services: white glove move-in, 24-hour emergency maintenance, dog park, pool
  • Complaints: AC repair delays (one week+), AC water leaks, bathroom flooding from plumbing backup, mold growth, unresponsive office during outages, security deposit delays (months to never returned)
  • Safety concern: double homicide in parking lot; management did not communicate with residents

Resident ratings

Luxury Apartments
Newer five-star reviews praise clean, beautiful units and smooth move-in; older reviews cite uninhabitable conditions (mold, AC leaks, no hot water).
Pet-Friendly Apartments
Dog park and pool highly rated; complex welcomes dogs and offers pet amenities.

How it stacks up

  • Rated 2.7 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

beautiful unitsHas laundry roomrenovatedsecurity deposithot watermaintenancerentmanagementofficestaff

How we scored this

How We Score
Star rating 0
Review volume 71
Review recency 82
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
13
4
5
3
2
2
2
1
21

FAQ

What pet amenities are available?
The complex has a dog park and swimming pool.
Does ATX North help with move-in?
Yes, they offer white glove move-in service and on-site management.
Request a quote

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Last updated 2026-09-22