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Argosy at Crestview

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 105 Google reviews · How we rank ›

4.0(105) 66 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Argosy at Crestview
Location
Brentwood, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
105
Ranking
#462 in Luxury Apartments
Best for
Professionals and families seeking upscale amenities, quiet surroundings, and responsive on-site maintenance in central Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most long-term residents praise quick maintenance response, attentive staff like Alix and Shelby, and a welcoming vibe that feels homey. The property offers good value for the location and amenities, with quiet neighbors and well-maintained common areas. However, recent complaints center on office staff rudeness (one named individual named repeatedly), recurring pest problems in units, and porch theft. Rent increases and outdated appliance replacements are also cited. This split reflects both strong operational pockets and frustrating gaps in management accountability.

Pack theft from porches stands out as a persistent security gap. Staff quality varies notably. Some long-time residents report the complex has shifted character recently. Maintenance itself is consistently praised as competent and fast.

Praised for
  • responsive maintenance staff
  • friendly office team
  • quiet community
  • clean property
  • resort-style pool and amenities
Watch-outs
  • inconsistent management consistency
  • pest control issues
  • package theft
  • office staff attitude problems
responsive-managementwell-maintainedquiet-communityclean-common-areasgreat-amenitiespackage-theftfriendly-staffpoor-communication
Best for: Professionals and families seeking upscale amenities, quiet surroundings, and responsive on-site maintenance in central Austin.
Think twice if: Office staff professionalism is inconsistent; porch package theft is recurrent; pest control effectiveness varies by unit.

What this place gets right

  • Same-day maintenance response
  • Resort pool and dog park with grooming
  • Rent flexibility starting under $1000/month for 1BR
  • Supportive, community-focused events

Before you tour or apply

  • Alix and Shelby named as responsive leasing staff members
  • Maintenance fixes major repairs (washer replacement, electrical outlets) within 24 hours
  • Washer installed and operational in under 48 hours
  • Free Monday pest control available by resident request
  • Flooring upgrades (hard wood conversion) completed in 1 day pre-move
  • Monthly resident events and community garden hosted on-site
  • Individual named (Shelby Lopez) appears in both five-star leasing praise and one-star office conduct complaints

Resident ratings

Luxury Apartments
Fast maintenance, strong amenities, and community programming praised; office staff inconsistency and recent quality shifts noted.
Pet-Friendly Apartments
Dog amenities well-used and appreciated; no pet-specific complaints in reviews.

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

What keeps coming up

helpful staffpoolmultiple floor plansquiet neighborsclean propertymaintenance teamwelcoming staffclean environmentaffordabilitycentral location

How we scored this

How We Score
Star rating 33
Review volume 88
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
66
4
13
3
5
2
6
1
15

FAQ

How fast does maintenance respond to requests?
Most requests are resolved same-day; one resident reported a washer replaced and installed in under 48 hours.
Are there pet amenities?
Yes. The complex has a dog park, grooming station, and bark parks. Pets are welcome at community pool events.
Is pest control available?
Free pest control is offered every Monday; residents can sign up through the office. One resident reported no bug sightings after using the service alongside personal prevention measures.

Similar apartment complexes nearby

Broadstone North Lamar
75

Broadstone North Lamar

4.7(94)✓ Google-verifiedPublishes prices

Tour-goers and new residents consistently praise the modern layouts, high-end finishes (gas stoves, wine fridges), and attentive leasing staff like Travis E. and Rafael C. The new management team energizes community life with events like crawfish boils and pool parties. However, long-time residents report a troubling pattern: elevators offline for days at a time, the gate left open for weeks, slow responses to serious issues, and mandatory use of a third-party package service (Fetch) that bans standard delivery. Staff like Courtland and Luis excel at maintenance, yet systemic problems persist. The disconnect between arrival experience and daily living experience is stark. Location near North Lamar brings convenience but also street noise-units facing the boulevard receive constant traffic and sirens. Some residents find this worth accepting; others rank it a deal-breaker. New management under Ornella is credited with visible improvements and better resident communication, yet infrastructure failures (power outages spanning three days, sewage flooding the garage) suggest deeper neglect. Repeat visitors and recent tourers dominate five-star reviews; longer-term residents voice more skepticism about the true cost and management competence.

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Bridge at Midtown Commons Apartments
63

Bridge at Midtown Commons Apartments

3.7(402)✓ Google-verified

The leasing team, especially Cheyenne, Kory, Tyler, and Shelby, earn consistent praise for warmth and attentiveness during tours and lease handling. Maintenance staff like Aliex Artiles have impressed residents with prompt and thorough work. The location near public transit, modern kitchens with stainless steel and granite, and quiet neighborhoods appeal to many tenants. However, residents report broken exterior doors and security gates that stay unfixed for months, nonfunctional elevators, thin walls that carry neighbor noise, package theft, and hallway cleanliness issues. Move-in inspections sometimes reveal roaches, mold, and damage. Responsiveness varies: some praise quick turnarounds, while others note the front office requires multiple emails to act. For the price point, opinions split between "solid value" and "not worth the headaches."

Luxury ApartmentsStudent Housing
Crestview Commons
68

Crestview Commons

4.1(144)✓ Google-verified

Crestview Commons attracts residents who value its location, modern finishes, and attentive staff during move-in and day-to-day maintenance. However, persistent garage security issues (car break-ins without adequate camera coverage), slow responses to repair requests, and administrative missteps have frustrated longer-term residents enough to reconsider renewal.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08