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Argosy at Crestview

Updated 2026-07-17 · 2,441 reviewed · 783 listed · Scored from 102 Google reviews · How we rank ›

4.1(102) 73 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Argosy at Crestview
Service
Luxury Apartments
Reviews
102

The honest read

Most residents praise the responsiveness of staff and maintenance, with common fixes happening within hours or a day. The leasing team, especially Shelby and Alix, earns consistent recognition for going beyond standard service. Pool, grounds, and common areas stay clean and well-maintained. A significant 2024 incident involving unit pest infestation and inadequate management response stands as the major exception to otherwise strong satisfaction over years of residence.

Recent five-star reviews note the property's peaceful setting with mature trees, nearby walkable food options, and fair pricing for the area. Residents value the community events, gardens, and sense of belonging that management fosters. Maintenance staff repeatedly resolve issues same-day, including electrical repairs and flooring upgrades done before move-in.

Praised for
  • responsive maintenance and staff
  • friendly, helpful leasing team
  • quick issue resolution
  • well-kept property and amenities
Watch-outs
  • recent pest control lapses and inadequate response
  • management quality decline after 2024 management changes
responsive-managementfriendly-staffwell-maintainedquiet-communityclean-common-areas
Best for: professionals seeking a responsive, community-focused luxury complex with strong maintenance support
Think twice if: recent management changes have raised questions about pest control responsiveness and unit inspections before occupancy

What this place gets right

  • maintenance resolves issues same-day or within 48 hours
  • engaged leasing staff who customize move-in details
  • active community events and resident programs

Worth knowing

  • Shelby and Alix praised by name for leasing support
  • maintenance replaced washers in under 48 hours
  • flooring converted from carpet to hardwood in one day before resident move-in
  • Shelby secured management approval for customizations
  • Susan assists with maintenance requests
  • free Monday pest control offered to residents
  • community pool events and resident garden program

Reviews by category

Luxury Apartments
leasing team (Shelby, Alix, Susan) consistently praised for responsiveness and customization; maintenance same-day or next-day resolution is standard practice

How it stacks up

  • Rated 4.1 against a 4.03 average across the 566 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What keeps coming up

helpful staffpoolmultiple floor plansfriendly teamquiet neighborsclean propertywelcoming staffmaintenance teamaffordabilityleasing office

How we scored this

How We Score
Star rating 39
Review volume 87
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
13
3
5
2
6
1
13

Quick answers

How quickly does maintenance respond?
Same-day resolution is common; one resident had a washer replaced and installed in under 48 hours, and electrical outlets replaced the same day.
Are there programs to help meet neighbors?
Yes. Argosy hosts monthly resident events, maintains a community garden, and organizes pool gatherings to build community connection.
What pest control is available?
Free pest control is offered every Monday; residents can sign up to have the service visit their unit.

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Five-star reviewers praise Travis E, Rafael, and Aubrey in the leasing office for knowledgeable, patient tours and professional communication. Residents report the renovated units feature gas stoves, wine fridges, and spa-like showers; staff organize frequent events and keep common areas spotless. However, one-star reviewers document a pattern of neglected infrastructure: the gate remains broken repeatedly, elevators fail frequently without quick repair, a multi-day power outage left some units without electricity, and mandatory use of Fetch package delivery (which has a 1.5-star rating) prevents direct shipments and results in lost or delayed packages. A few residents note North Lamar's street noise affects units facing the boulevard, but credit the complex for genuine security and a safe environment overall. Management has improved engagement and event planning under new leadership, yet critical complaints center on preventative maintenance gaps and unresponsive resolution timelines for serious issues. The divide between touring experience and resident satisfaction is striking.

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Three years of mostly routine living marred by a persistent pipe leak that never fully resolved, musty ground-floor dampness, and an ongoing cockroach problem. Maintenance responds quickly to most requests, and the location near North Lamar amenities is strong, but recent move-in ready units have tested negative (filthy conditions, signs of mold and pests), and water damage tied to electrical wiring poses health risks.

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Some residents credit leasing staff like Jamie with quick approvals and move-ins, plus the North Austin location. Others report serious problems: management that ignores calls, maintenance that left bathrooms unusable without notice, units that did not match promises (promised two-bedroom, received one-bedroom), and security lapses including unauthorized entry and theft.

Luxury Apartments

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Last updated 2026-07-17